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Genesis eNews Extended
[resolved] Opt in Confirmation (12 posts)

  1. FabioBlack
    Member
    Posted 1 year ago #

    Hi there, I have installed the plugin on my Eleven40 theme following the instruction on the very useful pdf here
    http://www.brandonkraft.com/uploads/enews-aweber-draft.pdf
    but I have this problem.

    When I tested the form and I entered my email I received an email have been asked to confirm the opt-in.
    But on my aweber list I have no opt-in confirmation. Once you enter your email you are subscribed.

    So basically I entered my email, I got redirected to the "thank you for subscribing page" but really I wasn't subscribed since in my email I didn't get the first follow up like usually happens but I got an opt-in confirmation email.

    So it looks like that if I subscribe using the aweber forms I don't need to confirm the opt-in, if I subscribe through the plugin form I need to confirm the opt-in.

    How do I fix that?

    Thanks
    Fabio

    http://wordpress.org/extend/plugins/genesis-enews-extended/

  2. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi Fabio,

    Can you include a link to your site? My gut says we need to change your email field setting, but want to confirm before suggesting anything to you.

    Cheers,
    Kraft

  3. FabioBlack
    Member
    Posted 1 year ago #

    Hi Brandon, thanks so much for the super quick reply :)
    I didn't expected it!

    So, well I usually do my experiments on my test sites before trying them on m blog.
    In this case I was testing the plugin here:
    http://exclusiveskills.com/tantric-sex/

    Looking forward your answer!
    Thanks
    Fabio

  4. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hey Fabio,

    The plugin is working correctly; the issue is with an Aweber setting. I don't have an account there myself, but this help article from them seems promising:

    https://help.aweber.com/entries/21664348-Can-I-Disable-Confirmed-Opt-In-

    Cheers!

  5. FabioBlack
    Member
    Posted 1 year ago #

    Thanks for your help, and for being so nice to look for an article on aweber, but it doesn't help.

    Confirmed opt-in is already disabled on all of my opt in forms. If you put your email in any of my normal aweber opt in forms you won't be asked to confirm the opt-in.

    You'll be asked to confirm it ONLY if you put your email in the plugin form. This is the weird thing...

    I could contact aweber, but I don't know how helpful that could be since they might not know the plugin...

  6. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    All the plugin does is construct a form with the styling classes/IDs required for StudioPress styling. All of the code that is used to communicate with Aweber is provided in the settings.

    Perhaps there is a <input type="hidden"... that was left out that includes the no opt-in feature.

    Could you drop in one of the correctly-working Aweber forms into your site and I can check out if anything stands out that can be changed on the plugin's end.

    If that doesn't reveal anything, contacting Aweber would be the next approach.

  7. FabioBlack
    Member
    Posted 1 year ago #

    Hi Brandon,
    thanks so much for your help.

    I put a correctly working form on my test site, you are free to check it out!

    Looking forward your answer.
    Thanks again

    Fabio

  8. FabioBlack
    Member
    Posted 1 year ago #

    Hi Brandon,
    I just saw that you subscribed using the public+1 email, did you manage to find anything? :)

    Thanks heaps!!!

  9. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    No, haven't had time today to work on it. It looks like the form presented by Aweber is of a different type than the ones I've seen used before.

    Can you install another aweber form, using a new web form and without styling? Instructions here: https://help.aweber.com/entries/21744631-How-Do-I-Get-a-Basic-Unformatted-Form-

  10. FabioBlack
    Member
    Posted 1 year ago #

    Ok,
    I installed an unformatted aweber form just below the previous one. I tested it with my email and it subscribes without opt-in confirmation but strangely I don't get redirected on the custom thank you page I had chosen, instead I end up on the aweber thank you page.

    Anyways you're more than welcome to check it out :)

    Please if I need to contact aweber and ask anything just let me know what exactly I need to ask for so that I make things easier :)

    Thank you very much
    Fabio

  11. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi Fabio,

    Can you confirm if public+2 was subscribed? I didn't get an opt-in confirmation (yet) for it. If it worked, I think I found the fix.

    If it was subscribed, on your widget settings, under hidden fields, edit the line that has name="meta_web_form_id to the following:

    <input type="hidden" name="meta_web_form_id" value="155996533">

    Everything else should remain the same. If this is the issue, it sounds like the particular form ID that you were using in the widget was set with Aweber to send the confirmation. The new fresh form had a different form number (what's quoted above) that, seemingly, is working as you'd like.

  12. FabioBlack
    Member
    Posted 1 year ago #

    Thank you!
    Yes, it looks like it's working fine now! Public+2 is subscribed and I tested it as well with another email.

    Now I'm gonna try it on my blog and hopefully everything will run smoothly.

    I'll let you know if there are problems.

    Thanks a lot for your support and for this awesome plugin.
    Fabio

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