• Resolved cathyjuliet

    (@cathyjuliet)


    Hi
    I have applied Open Sans to my site using Font Customizr, it works well in Firefox and Google Chrome but doesn’t transfer at all for older versions of Explorer. Is there a simple way of doing this in my child theme style sheet or functions.php file?
    Also, in the older version of Explorer, the lightbox effect doesn’t work.
    I can tell the person still using it in my workplace that they should update their version of Explorer but I would quite like to have a solution that works for everyone!
    Also noticed that the site displays quite slowly now, and I don’t know if the change of font through Font Customizr is the culprit, or if it’s the lightbox effect that I need to worry about.
    Any suggestions?
    Thanks
    C

Viewing 15 replies - 1 through 15 (of 21 total)
  • Assuming you’ve bought the WFC Extension, then use the Support here as it will get you straight to Nic.

    The lightbox – what version of IE are you testing on?

    Thread Starter cathyjuliet

    (@cathyjuliet)

    hi
    took up your suggestion and posted in themes and co forum.
    About the lightbox issue, I tested it at work, and am now at home, so will have to check again tomorrow, sorry!

    Thread Starter cathyjuliet

    (@cathyjuliet)

    Actually, I just tested the site again: both in Google Chrome and in Explorer 11 it first loads with a serif default font which then reverts to Open Sans, and it does it with every page.
    If the internet connection is very fast it’s barely noticeable, but looks pretty bad otherwise. Makes me want to revert to a standard font family.
    I set up the site using Firefox, and it loads perfectly well in Firefox. It makes me wonder if I should add a rule to my style-sheet for other browsers, but I don’t know how to do this.
    Any suggestions appreciated.
    Thanks

    That’s why the plug-in works. The font is loaded with javascript as last, after the rest of the page is loaded…

    About lightbox, works on your site with ie8

    Thread Starter cathyjuliet

    (@cathyjuliet)

    Would it work better if I made the font changes in CSS style sheet?

    They’re already made in CSS.
    Just the “retrieving” of the font from google is performed with js after contents are loaded.

    Anyway Nicolas answered you on dedicate support forum, let’s wait for his response πŸ™‚

    Thread Starter cathyjuliet

    (@cathyjuliet)

    OK, fair enough πŸ˜€

    Thread Starter cathyjuliet

    (@cathyjuliet)

    Hi again
    I got an answer which didn’t resolve the issue: there is still the initial loading of a default font, with the Google font loading at the end,both in Explorer and in Google Chrome. I have been trying to log into the dedicated forum to post a reply, keep getting asked to log in at the forum stage, then sent back to ‘my account’…
    Getting frustrated, I think I’ll just go back to using a standard websafe font family. Shame.
    I don’t think the Lightbox is the issue, the Google Font does seem to be what creates the problem

    Catherine

    Theme Author presscustomizr

    (@nikeo)

    Hi Catherine, please report this in the plugin’s forum here. (since this is not properly a Customizr issue)
    It seems that you did not upgrade the plugin to the latest version.
    I look forward do reading from you here.
    Thanks

    I got an answer which didn’t resolve the issue: there is still the initial loading of a default font, with the Google font loading at the end,both in Explorer and in Google Chrome.

    FWIW, I checked your site earlier in Mac Safari and could see the font being swapped every time I forced a page to reload. When I do the same test now, the font-swapping issue appears to be fixed.

    Thread Starter cathyjuliet

    (@cathyjuliet)

    Hi Chappie,

    When you checked an hour ago, I had reverted to a standard webfont to test, and indeed there is no problem with standard fonts. The issue is with the Google Font (Open Sans). Now that I have reinstated it the problem is back.

    And yes,I have upgraded the plug-in, and reported on Themes and co Forum (now that I have access to it again, with my ‘key’ reactivated). I am not blaming Customizr, just trying to resolve an issue that is plaguing me, with time getting short.

    Thanks

    When you checked an hour ago, I had reverted to a standard webfont to test, and indeed there is no problem with standard fonts.

    But there was an issue when I first checked.

    There was no issue when I checked an hour ago.

    And now the issue is back.

    Anyway catherine, you have an error in your style.css :

    <!--
    
     brand span3 
    
    -->
    
    <div class="container outside">
    
        <h2 class="site-description"></h2>
    
    element {
    }

    remove this wrong and/or useless part.

    Also here:

    h1, h2, h3, h4, h5, h6 {
        margin: 10px 0px;
        font-family: Open Sans 300
        font-weight: 400;
        line-height: 20px;
        color: inherit;
        text-shadow: 0px 0px 0px #FFF;
    }

    a semicolon is missing after ‘Open Sans 300’

    here:

    /* Change the Footer background */
    footer#footer .colophon   {
    background-color:   #888888 /
    }

    what’s that ‘/’ ?

    …and you probably need new tyres and brake pads.

Viewing 15 replies - 1 through 15 (of 21 total)
  • The topic ‘Open sans display issue’ is closed to new replies.