Online Backup for WordPress is not working

  • pilatessf

    (@pilatessf)


    9 years, 9 months ago

    Hello,

    I hope that someone out there will be able to help me. If you need any more info from me to help resolve the issue. Please let me know.

    My account has not backed up to my online vault in 4 weeks. I receive the same error message. Here are the details that pop up in the activity log. Thanks!

    Time Type Event
    30th Jul 2014 10.13.30 PM Error The activity failed: The server failed to retrieve the backup. The reason is unknown. Please consult the activity log.
    30th Jul 2014 10.13.30 PM Error The server failed to retrieve the backup. The reason is unknown.
    The unknown error token the server returned was: UNKNOWN_FAILURE
    30th Jul 2014 10.13.16 PM Information The backup is 4.04 MiB in size. Starting transmission to the online vault.
    30th Jul 2014 10.13.16 PM Information Deleted files processing completed.
    30th Jul 2014 10.13.15 PM Information File collection completed.
    30th Jul 2014 10.13.15 PM Error File /html/stats/.statspwd was skipped: Permission denied
    30th Jul 2014 10.12.47 PM Information File system scan completed.
    30th Jul 2014 10.12.32 PM Information Folder /html/wp-content/plugins/wponlinebackup/tmp was excluded: Temporary backup directory
    30th Jul 2014 10.12.29 PM Information Link /html/stats/logs was skipped: Links are not currently supported
    30th Jul 2014 10.12.28 PM Information Database backup completed.
    30th Jul 2014 10.12.27 PM Information Initialisation completed.
    30th Jul 2014 10.12.27 PM Information Ignoring comments that are marked as spam.
    30th Jul 2014 10.12.27 PM Information Ignoring comments in the trash.
    30th Jul 2014 10.12.27 PM Information Backup starting…

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 9 months ago

    Are you referring to the plugin “Online Backup for WordPress” if so, please post at http://wordpress.org/support/plugin/wponlinebackup so the plugin’s developers and support community see this.

    It’s worth noting that other users there appear to have the same problem with no resolution, the plugin hasn’t been touched in almost a year, and it’s only listed as “Compatible up to: [WordPress] 3.6.1.”

Viewing 1 replies (of 1 total)
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