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Online Backup for WordPress
[resolved] Online Backup failed (10 posts)

  1. ss2054
    Member
    Posted 1 year ago #

    I've installed Online Backup for WordPress. I was able to do a manual backup to my desktop but the online backup failed. No reason given.

    The only message is: "Failed
    The backup ran for 4 m 26 s and backed up 0 B in 0 files. A total of 0 B in 0 files were scanned."

    Need help on this asap please.

    http://wordpress.org/extend/plugins/wponlinebackup/

  2. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    Hi ss2054,

    If you click Activity Log and then you should see the Failed backup. You can then click View Events and it will give us the reason.

    Jason.

  3. ss2054
    Member
    Posted 1 year ago #

    Thanks, file size was too large. Can't reduce it so I'll have to look at other backup options.

  4. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    What was the file size?
    Was the backup to our online vault?

    We can increase online quota up to 500MB for free of charge upon request, that's all.

    If it's due to file too large errors on files backing up, it's a PHP limitation so no plugin would be able to back those files up.

    Jason.

  5. ss2054
    Member
    Posted 1 year ago #

    It was online; file size is 152mb. Increasing online quote would be great. What info do you need from me?

  6. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    Just your username for the online vault. Email it to support "at" backup-technology.co.uk with subject "WordPress backup quota" or similar and ask for 250mb or 500mb and you should get a response within a day or two.

    Jason

  7. ss2054
    Member
    Posted 1 year ago #

    I just sent the email, thanks Jason.

  8. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    You're welcome. Let us know if there are any issue.

  9. mrsljones2
    Member
    Posted 12 months ago #

    I have tried to back up my site via email and online and keep getting this message.

    A filesystem operation failed while processing 'Filesystem/html/wp-content/gallery/3rd-all-pink-gala-meets-taste-for-a-cure/2272.jpg_backup' (5391907) for backup.
    If the following error message is not clear as to the problem and the issue persists, please contact support providing the complete event log for the activity. Diagnostic information follows:

    Failed at: 1037(/home/content/30/9980330/html/wp-content/plugins/wponlinebackup/include/files.php)
    Attempt to write to file /home/content/30/9980330/html/wp-content/plugins/wponlinebackup/tmp/backup.zip.f7672a97dcdd61c1c0351a4aca406ebf442d2498.php only partially succeeded. Only 4454162 of 5290786 bytes were written. (2143029485 bytes already written.) PHP last error: No error message was logged.

  10. Online Backup
    Member
    Plugin Author

    Posted 11 months ago #

    Hi mrsljones2,

    This topic is marked as resolved, please can you raise a new one with your issue?
    Also, please provide the information from the Help & Support area of the plugin.

    Thanks,

    Jason

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