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nrelate Most Popular
nrelated Popular not showing on my website (18 posts)

  1. ceecee86
    Member
    Posted 8 months ago #

    For some reason, nrelated-popular is not showing any popular posts on my sidebar (I am using it as widget).
    Also, for the nrelated-related posts, some thumbnails don't show properly.
    My website is http://www.mijorecipes.com
    Thanks!

    http://wordpress.org/plugins/nrelate-most-popular/

  2. katrina@nrelate
    nrelate Support Rep
    Posted 8 months ago #

    @ceecee86 -- Thanks for using nRelate on your site. We fixed the image issues for you on our end and all thumbnails look good now. How do they look for you?

    As for Most Popular, it doesn't look like you have anything selected under "Layout Settings" for which page types you'd like Most Popular to show on. Can you please re-visit the plugin's main settings page and make sure to check off which pages you want the Most Popular plugin to show on? Here's a screenshot for reference: https://www.dropbox.com/s/5m6wllz3nebcs5f/Screen%20Shot%202013-08-12%20at%202.33.26%20PM.png

    - Katrina @ nRelate

  3. ceecee86
    Member
    Posted 8 months ago #

    Hi @katrina@nrelate,
    Thanks for checking it out. I selected the Layout Settings, and it fixed the problem. I thought that just adding the widget would simply do it. Anw, the thumbnails are now working properly :) Thanks a lot!!

  4. katrina@nrelate
    nrelate Support Rep
    Posted 8 months ago #

    @ceecee86 -- Sounds great! Glad we could help :)

  5. Marcelo Pedra
    Member
    Posted 6 months ago #

    Hello there. My website is not showing sidebar widget for most popular posts. It shows nothing, and the Layout Settings are set.
    example:
    http://ampmsi.com.ar/blog/2013/10/09/samsung-galaxy-round-el-primer-smartphone-con-pantalla-curva-de-5-7/
    Can you help?

  6. katrina@nrelate
    nrelate Support Rep
    Posted 5 months ago #

    @Marcelo Pedra -- We fixed the issue for you on our end and Most Popular is now up and running. Looks good!

    - Katrina @ nRelate

  7. Marcelo Pedra
    Member
    Posted 5 months ago #

    That is awesome, Katrina! Very thanks! =)

  8. Marcelo Pedra
    Member
    Posted 5 months ago #

    @Katrina: I implemented the plugin in another website and it is not showing the widget again. Is there anything I can set from here, or again I need to specify you what the domain is (marcelopedra.com.ar).

    I'm planning to abandon the badly driven Related Content feature from Shareaholic and deploy this very good plugin to a dozen websites. Will I need to tell you every domain name for you to approve or unblock or whatever is happenning? Is this issue gonna be fixed? Thank you.

  9. katrina@nrelate
    nrelate Support Rep
    Posted 5 months ago #

    @Marco Pedra -- Thanks for using nRelate on your site. We fixed the issue for you on our end and Most Popular is up and running alongside Related Content now.

    It looks like the install for Most Popular didn't come through correctly which is what caused the issue. This shouldn't happen for your other sites but please let us know if we can assist further.

    - Katrina @ nRelate

  10. Marcelo Pedra
    Member
    Posted 5 months ago #

    @Katrina: Today I see the plugin now showing in the website. And regarding what you said, I should be able to enable the Most Popular plugin in other sites and start working without having to asking help here? I thought it would begin to show data once a representative amount of visits is recorded, to avoid showing, 3-6-10 visits in the most popular articles, which would be awful too :)

    Thank you so much

  11. katrina@nrelate
    nrelate Support Rep
    Posted 4 months ago #

    @Marcelo Pedra -- Glad to hear that things look good for you now. We're here to help if you need anything else.

    - Katrina @ nRelate

  12. Marcelo Pedra
    Member
    Posted 4 months ago #

    @Katrina: you're welcome. Regarding my unanswered question, if I activate Most Popular plugin in other wordpress sites, should I expect a good working, or will I have to return here and let you know what domains I need to activate it on?

  13. katrina@nrelate
    nrelate Support Rep
    Posted 4 months ago #

    @Marcelo Pedra -- yes, if you install most popular on your other sites, you should expect it to be working well off the bat and we shouldn't need to assist. However, our plugins can sometimes stall during activation if there's an issue with server communication on either end - which at that point, we'd be happy to step in and help.

    - Katrina @ nRelate

  14. Marcelo Pedra
    Member
    Posted 4 months ago #

    OK Katrina, thank you very much for the quick assistance.

  15. katrina@nrelate
    nrelate Support Rep
    Posted 4 months ago #

    @Marcelo Pedra -- No problem, always happy to assist :)

  16. tommyboycamera
    Member
    Posted 4 months ago #

    Hey Katrina, I have the same problem: just installed both the nrelated plugins, related works fine but the popular one doesn´t. Tried to use it as a widget and also tried to paste it on my home site with this command [nrelate-popular] but nothing appeared. Hope you can help me out!

    my page is http://www.livingdreams.tv

  17. esmi
    Theme Diva & Forum Moderator
    Posted 4 months ago #

    @tommyboycamera: If you require assistance then, as per the Forum Welcome, please post your own topic.

  18. katrina@nrelate
    nrelate Support Rep
    Posted 4 months ago #

    @tommyboycamera -- Thanks for using nRelate on your site. I took a look and I see that you don't have a placement option selected for where on your page you'd like Most Popular to show. Please go into your "Layout Settings" and make sure that you select either top or bottom of posts: https://www.dropbox.com/s/4mritupdn5bq750/Screenshot%202013-12-03%2015.32.45.png. Or you can use manual placement: http://nrelate.com/theblog/2011/12/22/manually-adding-nrelate-code-to-your-wordpress-template/

    - Katrina @ nRelate

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