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nrelate Most Popular
[resolved] nrelate Most Popular not working (16 posts)

  1. anefarious1
    Member
    Posted 1 year ago #

    Hello. Today my nrelate Most Popular widget isn't showing up on the site. If I log in to my WordPress site it looks normal but nothing is showing up for my users in the site's sidebar. Anyone else having this issue? Is it on nrelate's side? Thanks

    http://wordpress.org/extend/plugins/nrelate-most-popular/

  2. @anefarious1 -- Can you please let us know which site you use Most Popular on so we can take a look? We did experience a bit of downtime for Most Popular but should be back up now.

    [ Signature moderated. ]

  3. anefarious1
    Member
    Posted 1 year ago #

    Thanks for writing back. It is working now so I guess it was a result of your down time. Thank you!

  4. @anefarious1 -- thanks for letting us know that all looks good on your end!

  5. Hummusapien
    Member
    Posted 10 months ago #

    Hello, I just activated this plugin and it isn't showing up on my website, hummusapien.com. It says the my site was indexed and that it should be showing up on my site (the sidebar) but it's not. Any help would be appreciated!

  6. katrina@nrelate
    nrelate Support Rep
    Posted 9 months ago #

    @hummusapian -- We fixed the issue with Most Popular for you on our end and we see it up and running now. Looks great on your site!

    - Katrina @ nRelate

  7. teamjimmyjoe
    Member
    Posted 7 months ago #

    nRelate Most Popular still not working for me either, 2 days now! Can you help?

    Thanks!

    http://TeamJimmyJoe.com

  8. esmi
    Forum Moderator
    Posted 7 months ago #

    @teamjimmyjoe: If you require assistance then, as per the Forum Welcome, please post your own topic. This topic is 9 months old and references a very old version of WordPress.

  9. teamjimmyjoe
    Member
    Posted 7 months ago #

    Thanks. I couldn't figure out where to start a new thread... but founded it and posted my topic. thanks!

  10. katrina@nrelate
    nrelate Support Rep
    Posted 7 months ago #

    @teamjimmyjoe -- Responded to your post on our other support forum, here: http://nrelate.com/forum/topic/nrelate-most-popular-not-working-right-3/. We see Most Popular up and running on your site, but please let us know if you see any other issues we can help with.

    - Katrina @ nRelate

  11. arthurshim
    Member
    Posted 7 months ago #

    same deal, both most popular and flyout are not appearing. what gives? fyi the site url will change, i hope that doesn't change anything on your end

  12. katrina@nrelate
    nrelate Support Rep
    Posted 7 months ago #

    @arthurshim -- We fixed the issue with Most Popular and Flyout on our end and all three plugins look good now: https://www.dropbox.com/s/ya2cmjxodr4gztk/Screenshot%202014-01-24%2012.09.35.png

    Once you change your site URL we'll most likely need to reindex.

    - Katrina @ nRelate

  13. alionka7
    Member
    Posted 6 months ago #

    Hello, i activated nrelate most popular and related content. Related content looks great and works properly, but most popular doesn't appear on the site. It is activated now in widgets, but it's not showing up. Please help.

  14. katrina@nrelate
    nrelate Support Rep
    Posted 6 months ago #

    @alionka7 -- Can you please let us know your site URL so we can take a look at the issue for you? If you'd rather not post a link to your site on this forum, you can also email us at support@nrelate.com. Thanks!

    - Katrina @ nRelate

  15. alionka7
    Member
    Posted 6 months ago #

    Katrina,
    Thanks again for your support. Both Related Content and Most Popular are
    running very well now.
    All the best!

  16. katrina@nrelate
    nrelate Support Rep
    Posted 6 months ago #

    @alionka7 -- Great! Glad we could help.

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