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WooCommerce Order Notes Window
[resolved] Not working for customer notes (6 posts)

  1. jkwalz
    Member
    Posted 1 year ago #

    I love this plugin idea and stumbled upon it looking for something else. It pops up the modal window for private notes but does nothing for customer notes. I have the most recent version of everything.

    Thanks,

    Jason

    http://wordpress.org/extend/plugins/woocommerce-order-notes-window/

  2. Rene Puchinger
    Member
    Plugin Author

    Posted 1 year ago #

    Are you talking about a customer note that is available on checkout page?

  3. jkwalz
    Member
    Posted 1 year ago #

    Yes, I am talking about a note the customer might have entered at checkout. Maybe the plugin just isn't supposed to pop customer notes up like it does private notes?

  4. Rene Puchinger
    Member
    Plugin Author

    Posted 1 year ago #

    I understand it this way. The customer may optionally add a note during the checkout process. The shop manager can then see a notification in WooCommerce > Orders. There are only two values: Yes / No and in the order itself this note is displayed at different place than in the Order Notes box.

    Order Notes seem to be of different nature. The shop manager may create as many of these notes as desirable. He/she may create private notes not visible to the customer or may create customer notes which are visible to the customer under My Account in frontend.

    In this sense the plugin should work as expected.

  5. jkwalz
    Member
    Posted 1 year ago #

    That makes sense- so the two are really different animals.

    What brought me to your plugin was I am looking for a way to bulk-edit orders to add a specific batch ID to groups of orders. I haven't found anything yet. Do you have any ideas?

    Thanks,

    Jason

  6. Rene Puchinger
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    I can think only about the official WooCommerce CSV import suite which can import or update large number of products. I'm not sure if it works for orders as well.

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