Hi Gijski. We will need more information from you to be able to reproduce this issue. Please provide detailed steps(what’s the URL you’re testing Tawea) for reproducing the issue.
Thread Starter
gijski
(@gijski)
The website is not public (familie website). Here is what I have done:
Installed WordPress 3.8.1 running Twenty Fourteen theme and couple of plugins (which might be interfering, I assume). The theme itself isn’t touched that much, just a few adjustments.
I downloaded and activated the Facebook Chat plugin. It shows in the Settings page, with the only option being to change the Toolbar color (is that normal?)
I don’t know what the normal behaviour is on the website. Nothing appears on the site (do I need to create a page or place code in the header?) What would I see that tells me it is running?
Tawea have only one option 🙂
You don’t need to do nothing than activate the plugin.
You can see an example on my personal blog with Twenty Thirteen theme: http://www.javidalpe.com/
It seems like other plugins are interfering, can you try to activate only Tawea?
Now my blog runs also with Twenty FourteenVersion: 1.0
Thread Starter
gijski
(@gijski)
Ehm, I also don’t see it on your website. I do get a pop-up with a message though:
https://www.dropbox.com/s/ici1sfx3q7bgpek/Screenshot%202014-02-24%2020.44.59.png
I’m on a Macbook Pro with Mavericks 10.9.1 using Safari. Earlier when I was testing your plugin on my website I was on an iMac (Mavericks 10.9.1 + Safari)
Thread Starter
gijski
(@gijski)
ok, I now can confirm that it DOES work on Chrome on my MacBook! Both on your website and mine.
Some sort of issue with Safari (v7.0.1 and v7.0.2) as it seems