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Twitter Widget Pro
[resolved] Not updating (5 posts)

  1. the1path
    Member
    Posted 10 months ago #

    Hi,

    Ive noticed my widget hasnt updated any tweets since mid August. I wondered if it was a Twitter API change or what, does this plugin now meet all the API requirements?

    I noticed that when I change the number of tweets to be shown in the widget and click save it updates the feed but I dont want to have to do that every day!

    Any ideas?

    Cheers

    ps I dont use any caching plugins.

    http://wordpress.org/plugins/twitter-widget-pro/

  2. sarah_izard
    Member
    Posted 10 months ago #

    Hi

    Having the same issues as you no tweets showing since Aug 17th. Have you fixed your issue?

  3. the1path
    Member
    Posted 10 months ago #

    No but if you go into the widget and change the number of tweets and save it updates????? SO the functionality is there its just not doing it automatically. Perhaps its a server cron issue.

  4. Aaron D. Campbell
    Member
    Plugin Author

    Posted 10 months ago #

    The new version (2.6.0) did fix an issue that affected a couple specific versions of PHP (there was a bug in PHP that I had to work around). Other than that, the issue with a feed not updating is usually due to one of the following:

    1. Your account has hit it's API call limit. You can see your rate limit status by looking at the settings page (WP Admin->Settings->Twitter Widget Pro). Remember that all apps that you authenticate to your Twitter account are using your API calls, so they're not necessarily all being used by Twitter Widget Pro. Twitter Widget Pro actually uses only 20 calls per hour per distinct widget (a distinct widget is a widget with the same settings, so same username, number of tweets, etc).
    2. Your server is limiting loopback calls. This basically means that your server is keeping your site from calling itself. Whenever a user is visiting your site and Twitter Widget Pro determines that you need updates from Twitter, it actually calls another page on your site that does the update. This way the user doesn't have to wait while all the processing is being done. There have been some hosts that have turned off this functionality or blocked it with their firewalls. If this is the case, Twitter Widget Pro cannot update.
    3. Some people have also had problems with some locks not clearing. There is a lock put in place to keep Twitter Widget Pro from trying to update the feed when it's already updating the feed in another process. There is a link on the settings page labelled "Clear Update Locks" that you could use to clear the locks and see if it helps.
  5. the1path
    Member
    Posted 10 months ago #

    Thanks for the reply Aaron.

    I know my host doesnt really like loopback as Ive had some issues with this before. But I didnt think it was this kind of loopback as all was working before.

    I will try the lock thing as I doubt its API calls but look at that too.

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