Not sending email to registered subscribers

  • Resolved visanu

    (@visanu)


    10 years, 12 months ago

    Hi,

    I have installed this plugin and then created a page for the subscription and performed one subscription. Now I have deleted that page because I do not want any public subscription page.

    I am having 621 Registered Users whose role is as Subscribers and 1 public subscribers.

    Now I have posted a test post and the notification email is going only to that 1 public subscriber ,which I really do not want, and not going mail to my 621 users whose role is subscribers.

    Please Guide me.

    Best regards.

    http://wordpress.org/extend/plugins/subscribe2/

Viewing 3 replies - 1 through 3 (of 3 total)
  • mattyrob

    (@mattyrob)

    10 years, 11 months ago

    @visanu,

    Registered Users must opt in and subscribe by category. It sounds very much like none of your Registered Users have an active subscription.

    Go to Subscribe2->Subscribers and go to the bottom of the screen in the Registered Subscribers tab. There you will find the “Bulk Management” section where you can subscribe all of your current Registered Users to some or all categories and also change the email format they will receive if you choose to. These steps cannot be undone which is why there is a privacy notice there.

    Thread Starter visanu

    (@visanu)

    10 years, 11 months ago

    @mattyrob

    Thank you soo much for the Guidance. Much much appreciated.

    This worked.

    One more question though, if a new user added as subscribers , do I need to edit that user for the email notification?

    Thanks a lott !

    Best Regards.

    mattyrob

    (@mattyrob)

    10 years, 11 months ago

    @visanu,

    If a new person registers with your site, what happens will depend on the settings you have got in Subscribe2->Settings in the Registered Users tab under the “Auto-Subscribe” heading.

    Here you have option to subscribe new users automatically or have a check box on the registration form (or do nothing). You can also control the default format and whether excluded categories are subscribed too.

Viewing 3 replies - 1 through 3 (of 3 total)
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