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HMS Testimonials
[resolved] Not Rotating (9 posts)

  1. sloanco
    Member
    Posted 1 year ago #

    Hi, thanks for creating this, I'm unable to get the testimonials to rotate and I'm wondering if there is a trick to it, I used the hms testimonial rotater from widget menu and put it in my sidebar, but it is only showing one.

    http://www.bocaratonbookkeeper.com/

    http://wordpress.org/extend/plugins/hms-testimonials/

  2. Jeff K
    Member
    Plugin Author

    Posted 1 year ago #

    It looks like you are using the normal widget. There is a second one called HMS Testimonial Rotator. Try that one instead.

  3. Wrenshaw16
    Member
    Posted 1 year ago #

    Hello. I just upgraded to the newest version today and had been hoping that the upgrade would solve my problem (which is the same issue as is listed above): my testimonial rotator seems to be "stuck on pause."

    I love this plugin! When it worked, it had exactly what I needed for my testimonials. Great plugin! But it stopped working a little over a week ago and nothing I try seems to help. I have uninstalled and re-installed it, cleared cache, disabled all plugins and reactivated one at a time, tried a different theme, tried parent of my child theme, tried using the shortcode... all to no avail.

    I have looked through all the similar testimonial plugins and tried many over the last week. Nothing has the ease and function of HMS Testimonial rotator. I'm really hoping you can help me figure out what is causing the issue.

    Thanks in advance for your help.

  4. Jeff K
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Wrenshaw,

    Can you post a link to your website so I can take a look?

  5. Wrenshaw16
    Member
    Posted 1 year ago #

    Hi Jeff. So sorry for that oversight. Here you go: http://www.psychicwaves.com

  6. Jeff K
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Wrenshaw,

    Can you turn off the wp-minify plugin and any caching plugins to see if that helps? Can you also make sure you see <?php wp_head(); ?> in your themes header.php file?

    The issues is because the jQuery library is not being loaded which is causing issues not only with my plugin but some other parts of your site as well.

    HMS Testimonials automatically loads jQuery unless wp_head isn't there or something hijacks it.

  7. Wrenshaw16
    Member
    Posted 1 year ago #

    Thank you Jeff. This solved the problem for me. Thanks too for the great plugin.

  8. Jeff K
    Member
    Plugin Author

    Posted 1 year ago #

    No problem. Was it just wp-minify or did you disable other plugins as well?

  9. Wrenshaw16
    Member
    Posted 1 year ago #

    Disabling wp-minify was not enough. I had to delete it. Once I deleted it and then reinstalled HMS Testimonial Rotator it worked. Thank you again for all of the help.

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