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[resolved] Not redirecting to Paypal page at the end of checkout (21 posts)

  1. abc3495
    Member
    Posted 1 year ago #

    Hello,

    Below you can find 2 pages, (just try to add that product to a cart and go for checkout)
    BTW, give all dummy data..

    Iam able to see paypal page for Test1, but not for Test2 (its really surprising me, dont understand what went wrong..)

    Test1: your-guru.com/articless/ (Working)
    Test2: articlewritingservicess.com/testpage/ (Not Working)

    BOTH using same theme (eStore) and same plugin (eShop), recommended by eStore here: http://www.elegantthemes.com/gallery/estore/readme.html

    At the end of checkout. please someone tell me why Test2 not redirecting to paypal as Test1 working perectly..?

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Estore is a commercial theme -- and they are not supported here. You'll need to contact Elegant Themes for help.

  3. abc3495
    Member
    Posted 1 year ago #

    What I feel is: its not estore theme problem, its something eShop problem..

    so, anyone guyz..? (U faced this type of prob before?)

  4. abc3495
    Member
    Posted 1 year ago #

    FYI, ?eshopaction=redirect is not appearing in URL for Test2 at the end of 'CheckOut', donno why..?

  5. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Perhaps post on the eShop site -- or perhaps esmi is still around here and will see this thread.

  6. abc3495
    Member
    Posted 1 year ago #

    who is esmi?

  7. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    She's a moderator who is around these forums a lot and she's also the developer of eShop. I just added a tag to this thread for eshop -- so she'll more likely catch it.

  8. What I feel is: its not estore theme problem, its something eShop problem..

    I'm not familiar with eShop but ruling out theme problems may be easy to do. Can you switch to the Twenty Eleven theme and then visit "the URL articlewritingservicess.com/testpage/ (Not Working)"?

    If it works then switch back to the estore theme and attempt to reproduce the problem.

  9. abc3495
    Member
    Posted 1 year ago #

    ya I tried using default theme as well, BUT still no result.. :(

  10. abc3495
    Member
    Posted 1 year ago #

    hey idenitifed prob, when I uninstalled seo yoast, now I can able to redirect.. BUT the prob is I need seo yoast too since i use it for my onpage seo.. so what I have to do now.?

  11. esmi
    Forum Moderator
    Posted 1 year ago #

    We've not had any other reports of Yoast's plugin conflicting with eShop, So I'm not convinced that this is the cause of the problem given the popularity of both plugins. Are you perhaps hitting a memory issue?

    Also, please note that we (ie eShop's developers) do not support the eStore theme from Elegant Themes. So you need to test your site using Twenty Eleven. And, finally, please do not post "look at this topic" messages in eShop's dedicated forum, That is one quick way to get yourself banned from that forum completely.

  12. abc3495
    Member
    Posted 1 year ago #

    iam not lieing...

    when I uninstalled seo yoast, then only its redirecting to paypal page.. really not sure whats exactly the prob is...

  13. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you checked your site's error logs for memory issues?

  14. abc3495
    Member
    Posted 1 year ago #

    How to check my site error logs ..? iam using hostgator...

    I logged into cpanel and clicked 'error log', BUT I didnt find any error related to my site..

  15. esmi
    Forum Moderator
    Posted 1 year ago #

    Did you actually find your error logs?

  16. abc3495
    Member
    Posted 1 year ago #

    ya i found error logs.. just 2 lines, but they're of my different sites..

    really not understanding this behavior.. both yoast and eshop are gr8 plugins and i need them both..

    what to do..?

  17. esmi
    Forum Moderator
    Posted 1 year ago #

    Start by using the Twenty Eleven theme with all other plugins deactivated.

  18. esmi
    Forum Moderator
    Posted 1 year ago #

    As there has not been an update to this topic for a while, I can only assume that the issue has now been resolved and I am now marking it as such. If this is incorrect, please feel free to change the topic's status and/or post a followup.

  19. ekpensive26
    Member
    Posted 1 year ago #

    Once a customer selects an item(s) to purchase on my site and they put all of their info in, it does not lead them to checkout and does not re-route to PayPal. This is really a nuisance...any solutions? I have emptied error logs and I have enough memory.

  20. ekpensive26
    Member
    Posted 1 year ago #

    My website is BodyDecorBoutique.com

  21. esmi
    Forum Moderator
    Posted 1 year ago #

    As per the Forum Welcome, please post your own topic. Your problem - despite any similarity in symptoms - is likely to be completely different.

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