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Not receiving registration confirmation email (3 posts)

  1. mattelliott
    Member
    Posted 10 months ago #

    Everything else works fine but its not sending either the master email set in the company configs or the custom emails defined per event.

    Is there a delay for the emails or something?

    Site is http://launchbox.tv/registration/

    Thanks.

    http://wordpress.org/extend/plugins/event-registration/

  2. mattelliott
    Member
    Posted 10 months ago #

    Just checked my WordPress to see if it sends out password reset emails and it works.

  3. szwp
    Member
    Posted 2 months ago #

    Option 1 - I had issues with goDaddy emails since their servers are on the "bad" list and most companies do not accept emails generated from their servers. My customers were not receiving confirmation emails. I had to change hosting company.

    Option 2 - Install & Configure your WordPress email to us one of the WordPress SMTP plugins. You can test your emails using such plugins to isolate the issues.

    Option 3 - You might have a bad character in your email body or subject? There is a support thread that someone posted earlier about that topic.

    Hope this helps - good luck.

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