Support » Plugin: PROPER Contact Form » Not receiving email after form submitted

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter jlarsen01

    (@jlarsen01)

    The “Default contact submission email address” is not receiving emails.

    Plugin Author properwp

    (@properwp)

    Hey there,

    Sorry for the trouble here. It’s possible that the mail server you’re using is blocking the emails that your WordPress site is sending. Have you tried a different email address as a test? Are you on the latest version? If you turn on reply emails and test the form, do you get an email that way?

    This is a core function of the plugin so I’m sure that it’s sending fine. It’s just a matter of figuring out why you’re not receiving it.

    Thread Starter jlarsen01

    (@jlarsen01)

    Yes, I have the latest version and I’ve tried a couple different emails. How do you turn on reply emails to test the form?

    Plugin Author properwp

    (@properwp)

    Settings > PROPER Contact Form … just fill in the field for a reply email and test it out,

    Are you getting other emails from the WordPress install? Like reset password, etc? Same address?

    Plugin Author properwp

    (@properwp)

    Marking as resolved

Viewing 5 replies - 1 through 5 (of 5 total)
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