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Not reading my site's traffic correctly (4 posts)

  1. MattyBeatz
    Member
    Posted 2 months ago #

    For some reason Jetpack isn't reading my traffic stats correctly. I'm consistently in the multi-thousands in traffic, then overnight it's barely registering 100 views.

    My google analytics and social shares are still consistent with my normal traffic but jetpack isn't registering them.

    Suggestions?

    https://wordpress.org/plugins/jetpack/

  2. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

  3. MattyBeatz
    Member
    Posted 2 months ago #

    The site is http://www.thelaughbutton.com

    Coincidentally, my ads have stopped showing up at the same time. I run 728x90 and 300x250 through google DFP (which work on other sites).

    I don't know if its related, but in case this info helps you troubleshoot.

  4. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    That could be related. Our stats tracker uses both a piece of Javascript and an image tag. If something is conflicting on your site, it could disrupt the JS from executing as expected, which could impact both items. I'm not familiar with Google's DFP, though reasonable to think it utilizes JS to load ads.

    I notice you had a recent jump up of stats—are the ads working again too? Are these numbers more like what you'd expect? If so, whatever was changed may have resolved both issues.

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