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[resolved] Not Getting Notification of Posts (18 posts)

  1. jplotkin
    Member
    Posted 1 year ago #

    I've been using Facebook Comments for a while and I just found out that people have been commenting on my blog for weeks without me seeing it. Does anyone have an idea of why this is?
    My site: braziliangringo.com

    http://wordpress.org/extend/plugins/facebook-comments-plugin/

  2. Alex Moss
    Member
    Plugin Author

    Posted 1 year ago #

    Have you added yourself as a moderator of the comments?

  3. jplotkin
    Member
    Posted 1 year ago #

    yes I have

  4. jplotkin
    Member
    Posted 1 year ago #

    I was using the wrong FB Id in the moderators section.

  5. jplotkin
    Member
    Posted 1 year ago #

    I fixed the moderator ID, and I just tested by leaving a comment from a different profile, but I still dont get notifications. I put my FB id as well as the ID of my fangpage, separated by comma with no space.

  6. Alex Moss
    Member
    Plugin Author

    Posted 1 year ago #

    are the moderator IDs showing up in the source code?

  7. jplotkin
    Member
    Posted 1 year ago #

    It shows up like this (numbers changed)
    <meta property="fb:admins" content="number1,number2"/>

  8. Alex Moss
    Member
    Plugin Author

    Posted 1 year ago #

    so long as this shows up and so do the facebook comments themselves then this is the setup complete onsite. the only other thing to do is add people as moderators within the facebook comments settings themselves.

  9. jplotkin
    Member
    Posted 1 year ago #

    Dur, I forgot to put the right IDs there as well.

  10. jplotkin
    Member
    Posted 1 year ago #

    Wait no, there is no place on facebook to put ID's, just add moderators, which I already am.

    One thing that I forgot to mention. When the settings page loads in the WordPress dashboard, a message flashes at the top saying I need to enter my FB App Id for the plugin to work properly, then it finishes loading and disappears and leaves me no way to do that.

  11. jplotkin
    Member
    Posted 1 year ago #

    This is the thing that pops up
    http://screencast.com/t/XaaRWDsNo11

  12. Alex Moss
    Member
    Plugin Author

    Posted 1 year ago #

    you enter this and nothing is stored when you press save? are any other options saving?

  13. jplotkin
    Member
    Posted 1 year ago #

    I mean, that thing shows up and disappears before I can click on it. Even if I do manage to click on it, the field disappears when the page fully loads.

  14. jplotkin
    Member
    Posted 1 year ago #

    So either I'm not able to enter in the Application ID, or else the plugin seems to think that the application ID has been entered.

  15. Alex Moss
    Member
    Plugin Author

    Posted 1 year ago #

    you should still be able to enter the app ID. if it has been entered you can still change it

  16. rterreaux
    Member
    Posted 1 year ago #

    Hi jplotkin

    Did you fixe your problem ?
    I have the same problem as you. Visitors can comment, but after I do not get any notifications.
    Thank you for your answer

  17. Alex Moss
    Member
    Plugin Author

    Posted 1 year ago #

    This has been frustrating for myself as well as other users. I have been experiencing it too :(

    In short, it's not the plugin doing this. On 3doordigital.com nothing has been changed and yet only certain notifications come through. This is an issue with Facebook and cannot update you on this.

    Sorry guys

  18. John Stone
    Member
    Posted 1 year ago #

    I'm having the same issue. Unfortunately I need to be notified in one way or another of new comments. Sometimes people comment on old blog posts, and I need to be able to reply to them. Is there any way that a simple email notification could be added to this excellent plugin?

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