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Not getting email on new posts and comments (3 posts)

  1. carolfowler
    Member
    Posted 11 months ago #

    Hello and help! We just moved our blog from WordPress.com to a third-party server - so we are now using WordPress.org dashboard. I am admin and have signed up to subscribe to the blog in order to get emails when articles are posted, but am not. While other admins in our office do get the article post emails, no one is getting emails when there are comments. I searched the forum and there are threads from several years ago mentioning this issue, but nothing current. Could this be a problem with the theme? I checked my spam folder!

  2. esmi
    Forum Moderator
    Posted 11 months ago #

    Self-hosted WordPress sites do not have email notification by default. You will need to install & configure a plugin for this - such as Jetpack.

  3. carolfowler
    Member
    Posted 11 months ago #

    Ok - thanks - we have Jetpack installed already - will look into that functionality -

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