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Kebo Twitter Feed
[resolved] Not fetching your Tweets? (25 posts)

  1. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    I have just been made aware of a bug in the way we collect your tweets. If you have made a connection to Twitter through our plugin, but cannot display your Tweets, this may be effecting you.

    Cause:
    There is a very small chance that the screen_name Twitter provides is not actually the screen_name in use by Twitter. We then use this to identify who when requesting your Tweets and

    Solution:
    I am currently creating an update to change the way we identify you to using your User ID instead, which should prevent this problem occuring. This should be released in the next 30mins and any new connections formed using that version should not suffer the same problem.

    I will update this thread as resolved once the update has been released.

    Sorry for any inconvience caused.

    http://wordpress.org/plugins/kebo-twitter-feed/

  2. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    The latest version 0.27 should have fixed the above issue. If you were having problems getting your tweets to display, disconnect your current Twitter Connection and re-create it. You should now be able to display your tweets correctly.

    If you have any problems with this update, or still cannot display your Tweets (with a connection to Twitter) please let me know.

  3. bernecreative
    Member
    Posted 1 year ago #

    Hi Peter

    I have just installed this plugin, authorised the app to my client's twitter account, and added the widget, but still shows 'sorry, no tweets were found on the site?

    Cheers

    Tom

  4. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Hi bernecreative,

    Thank you for taking the time to let me know. If you go to 'Settings' -> 'Kebo Twitter' (the plugin options page), does the error log at the bottom show anything?

    If not I may need to enable tracking on the requests to see if something odd is happening.

  5. bernecreative
    Member
    Posted 1 year ago #

    Hi Peter

    Thanks for the swift reply.

    This is what shows in the error log:
    **Good news, there have been no errors received from Twitter recently**

    None of common errors apply for what is showing on the site.

    Cheers

  6. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Hi bernecreative,

    Ok, so that is a good sign.

    Would you mind letting me know your account_name? if so I will output the requests to a console windows for a little while and see if your site is making requests to fetch the tweets.

  7. bernecreative
    Member
    Posted 1 year ago #

    Sorry account name for twitter account? or site?

  8. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Should have been more specific, for Twitter please.

    I have also been working on improving the code to identify if WP failed to actually make an HTTP request, which currently is not checked.

  9. bernecreative
    Member
    Posted 1 year ago #

    Ok, the user is @shelliemarieUK.

    Thanks

  10. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Hi bernecreative,

    I have been watching the console and there have been around 10 successful requests made using your account name.

    This suggests that the plugin has successfully fetched the Tweets from your Twitter account. Is the Widget still displaying 'Sorry, No Tweets Found'?

    It's late so I am going to continue with this tomorrow. I really appreciate you taking the time to help me troubleshoot bernecreative. I am sorry the plugin has caused you inconvenience so far.

  11. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    One last question before I head off, are you currently running any security plugins on the website? It might be possible that one is blocking the responses with the Tweet data.

  12. bernecreative
    Member
    Posted 1 year ago #

    Morning Peter,

    The widget is still displaying 'sorry, no tweets found'. The website I am building is:
    http://www.shelliemarie.co.uk.

    And no security plugins are installed either.

    CHeers

  13. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Hi bernecreative,

    I just wanted to let you know I am working on this.

    It seems that requests for the Tweets are properly being made and sent back to the plugin. Next I need to look at what could go wrong after that and ideally add code to the plugin so that it can gracefully catch and deal with those situations.

    I am currently attempting to replicate your experience on my development environment. Hopefully I will have something useful for you soon.

  14. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Hi bernecreative,

    I have spent the morning investigating this issue and I have not been able to confidently identify the problem.

    The latest plugin update which is going live in the next 30mins records internal WordPress errors when making HTTP requests (on top of the current Twitter API errors). While testing the internal errors my test environment site began showing "Sorry, no Tweets Found." so it may be linked.

    These WP errors will show as Code 1, with the explanation WP provides. If anything like this appears it may help us to track down the cause.

  15. bernecreative
    Member
    Posted 1 year ago #

    Hi Peter,

    No problem, I will try updating the plugin in half hour and let you know if this makes a difference.

    Cheers

  16. bernecreative
    Member
    Posted 1 year ago #

    Hi Peter,

    This is what now shows on the site:

    Warning: Invalid argument supplied for foreach() in /var/sites/s/shelliemarie.co.uk/public_html/wp-content/plugins/kebo-twitter-feed/views/list.php on line 15

  17. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Okay, there is definitiely something unexpected inside your $tweets variable, which should contain your Tweet data.

    I am pushing out another update which will fix the PHP notice, and then I will have a think about how we can discover what is happening.

    If you visit the plugin options page, are there any error messages recorded yet?

  18. bernecreative
    Member
    Posted 1 year ago #

    Nope, still no error log messages.

  19. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Okay,

    This is certainly problematic. Unfortunately I am not sure what more troubleshooting I can do without access to the site/database to run some tests and manually see what the responses are.

    It doesn't look like I am likely to find the problem and fix it in the short term, so I would advise you to pick another plugin for this project as I am sure that you have better things to do than spend so much time trying to get a Twitter Feed working.

    I will continue my attempts to identify and resolve problems like this and I really appreciate you making the time to give me feedback.

    I am sorry for the inconvenience caused to you and I will do everything I can to avoid more experiences like this in the future.

  20. bernecreative
    Member
    Posted 1 year ago #

    No problem, thanks for your help anyway.

    best of luck.

  21. exaltron
    Member
    Posted 1 year ago #

    Hello, I'm having what appears to be a unique problem, there is a blank tweet showing up in my feed that looks like a phantom user:

    <img src="http://i.imgur.com/phL1gHK.png"</img>

    Is this just because I don't have enough tweets in this account? Or is there some issue with my settings possibly?

  22. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Hi exaltron,

    Thank you for bringing this to my attention. It is a byproduct of the extra information stored to manage the background caching, which is being incorrectly picked up as another tweet.

    For now, you can limit the number of Tweets and expand it as you get more Tweets. I will push the fix for this into the next patch.

    Thank you for making the time to let me know, sorry for the inconvenience.

  23. Peter Booker
    Member
    Plugin Author

    Posted 1 year ago #

    Also, thank you for providing an image, it made it very easy to identify what you were describing and to replicate it myself.

  24. LaLuchadora
    Member
    Posted 11 months ago #

    hi Peter,

    i did every thing you said, but i still not showing the last Posts and having this messages :
    Error 32: Could not authenticate you - There is a problem with your connection to Twitter, please disconnect and re-connect to the service.

    Error 64: Your account is suspended and is not permitted to access this feature - Twitter has blocked our access to your account.

    Error 88: Rate limit exceeded - Your account has hit Twitter's limit of 180 requests per hour, we are making 12 of those requests. You can edit 'Feed Refresh Rate' in the options above to change this.

    Error 89: Invalid or expired token - There is a problem with your connection to Twitter, please disconnect and re-connect to the service.

    Error 130: Over capacity - Twitter are currently too busy to reply.

    Thanks for you help.
    Best regards,
    La luchadora

  25. Peter Booker
    Member
    Plugin Author

    Posted 11 months ago #

    Hi LaLuchadora,

    I believe there are still a small number of situations which are causing character encoding issues. These then corrupt the format of the tweet data and result in not showing any Tweets.

    I will be working on this until I find a fix, it is very important to me that everyone can use the plugin without problems! Sorry for the inconvenience.

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