I recently intalled v 1.4.3 on WP 3.8.1 and i’m having the same problem
Followed wordpress install instructions
Inserted API Key and Secret Api Key for advanced options
Language Switched to spanish and/or english
Tried to visit the web after installation from Chrome and Firefox
Nothing is showing.
In captain up control panel i get this mesage
“We didn’t receive any data from your site yet”
tried with tierraquebrada.com and http://www.tierraquebrada.com as domain name with same result
The site: Tierra Quebrada
Any help would be very appreciated
Hi @raradra and @tierra, thanks for reaching out to us with this issue!
@raradra – Could you please share a link to your website with us so we can investigate this further? You can also send us an email to team@captainup.com if you prefer.
@tierra – It seems you accidentally copied over some white space along with the Captain Up API key. Instead of ” 52e6f0fdd06c264163000002″ it should be just ” 52e6f0fdd06c264163000002″. Sorry about that! We’ve already fixed this for the next release of Captain Up, so copying over some white space won’t make a difference. If you have any more issues or any feedback do let us know!
Thanks for the feedback,
Almog
Now it’s working ok, thanks a lot.
Just a question it’s secure to share the api key here? ¿Could it be deleted from the post or change on settings?
Thanks again 🙂
Hi @tierra,
Don’t worry – your API key is public, and it’s ok to share it publicly. On the other hand, your API Secret is, well, the secret one 🙂
Let me know if there’s anything else we can do for you!
Best,
Almog
