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Not able to login!! (18 posts)

  1. Evilboy
    Member
    Posted 2 years ago #

    Fatal error: Call to undefined function wp_is_mobile() in /home/a8776325/public_html/wp-admin/index.php on line 22

    I am getting this message when i try to login !!
    can any one help me and i am also not able to update wordpress!!

  2. Evilboy
    Member
    Posted 2 years ago #

    No reply!!

  3. carrierawks
    Member
    Posted 2 years ago #

    Did you get this after upgrading WordPress to the newest version? Moving your WordPress install? After installing a module?

  4. carrierawks
    Member
    Posted 2 years ago #

    Also try reading this.

  5. Evilboy
    Member
    Posted 2 years ago #

    Thnx for help!!

  6. Evilboy
    Member
    Posted 2 years ago #

    I am able to login now and have everthing normal there are some plac e where i get this error like when i go to add new post:Fatal error: Call to undefined function wp_is_mobile() in /home/a8776325/public_html/wp-admin/edit-form-advanced.php on line 15!!
    can anyone help me!!

    And is it possible to remove that yellow tips!!

  7. Evilboy
    Member
    Posted 2 years ago #

    any help is appreciated!!

  8. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Please post your site URL

  9. jbchurch39437
    Member
    Posted 2 years ago #

    This is the error I'm getting:

    Fatal error: Call to undefined function wp_is_mobile() in /home/a9017304/public_html/wp-admin/index.php on line 22

    my url is : jbchurch.net63.net

    Can't access my dashboard. I'm new to this to detailed help would be appreciated.

    sonyat

  10. esmi
    Forum Moderator
    Posted 2 years ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

    - running the upgrade manually via wp-admin/upgrade.php

  11. jbchurch39437
    Member
    Posted 2 years ago #

    @esmi I tried your suggestion and pretty much reloaded everything. Has been working fine since, but every now and then I get this message:
    This webpage is not available
    The connection to jbchurch.net63.net was interrupted.

    But...when I access via check my host (000webhost) domain tool - proxy the site says HTTP ok.

    I also checked via http://www.downforeveryoneorjustme.com/
    it says the site is up.

    I've check my firewalls, modem etc. Why might I keep getting this? (is it from my end or my 000webhost?)

  12. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    I think your site is BADLY infected with MALWARE. I do not think you have done any of the steps you were advised to go through.

    Please see this: sitecheck.sucuri.net/results/jbchurch.net63.net

  13. jbchurch39437
    Member
    Posted 2 years ago #

    @ Krishna: I did restore my site and it has worked fine for several days. I do not believe it is infected with malware. My concerns are ip connectivity issues.

  14. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    I posted the link above. Somehow, it does not work. LOOK HERE: sitecheck.sucuri.net/results/jbchurch.net63.net for the report. If you cannot go there by clicking the link, just copy and paste the link to check the report.

    Here is the URL where you can check your site for malware: http://sitecheck.sucuri.net/scanner/

  15. kmessinger
    Volunteer Moderator
    Posted 2 years ago #

  16. jbchurch39437
    Member
    Posted 2 years ago #

    @ Krishna and @ kmessinger....ok, if my site has been hacked, why can others access it elsewhere. I called my cable provider and they can pull the site with no problem. I also accessed the site via a mobile device that does not route through my modem. So, thanks for your comments, but I still do not believe it has been hacked or contain malicious material. It it is hacked, would the cable co. still be able to access & pull up my site?

  17. kmessinger
    Volunteer Moderator
    Posted 2 years ago #

    It it is hacked, would the cable co. still be able to access & pull up my site?

    Yes.

    This is what is triggering the site check. http://stats.hosting24.com/count.php so it may be a false alert.

    Have you tried:
    - deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can't get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    @esmi I tried your suggestion and pretty much reloaded everything. Has been working fine since, but every now and then I get this message:
    This webpage is not available
    The connection to jbchurch.net63.net was interrupted.

    You would need to check with your host. An interrupted connection would not be a wp problem.

  18. jbchurch39437
    Member
    Posted 2 years ago #

    Maybe I have not been clear. The issue of not being able to log in to WP has been resolved. I have come to the conclusion that the reason I could not access my site via my computer, but others can elsewhere, is because there is a firewall within my router. Sometimes I can access, sometimes I can't. I can pull up the site this morning! I just need to figure out how to lower the firewall or I'll have to plug through ethernet everytime. I currently work via my laptop wirelessly.

    I hope this clarifies things.

    Thanks again for your help

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