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Not able to ADD any plugins even after upgrading & no upgrade info on plugins (6 posts)

  1. aspirenetwork
    Member
    Posted 1 year ago #

    While adding I continuously get this error-

    An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

    I tried searching in the forums and was suggested it could be possible your site is Hacked! I upgraded to wp 3.5.2 by replacing wp-includes folder and wp-admin folder.

    Now even after doing all this, I changed my admin password to much safer combinations (strong). Same error I see again. Don't know how to get rid of that. I didn't replace the database as yet. Is it required?

    Also now I do not get plugin update info e.g. Upgrade this plugin. This notification is not there. I manually need to search if this plugin is outdated or not.

    Quick updates-
    - Site is working fine.
    - I am able to login.
    - I am able to deactivate plugin, not able to upgrade though.

    Note: Theme files I still haven't check, let me know if need to be checked.

    Any help is appreciated! Thank you very much.

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Try deactivating ALL plugins and switching to the default twentytwelve theme. Also be sure you've cleared any caching on your site and browser.

    You can also try resetting the plugins folder -
    http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F

  3. aspirenetwork
    Member
    Posted 1 year ago #

    Thanks WPyogi!

    A quick update. I tried disabling all plugins and changing theme back two twenty twelve (default) but I was still not able to search plugin from within admin panel and the error was still coming below ADD PLUGIN page contents as-

    An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

    What I believe, I have updated WP to latest version which is 3.5.2 and replaced all wp-admin and wp-includes files. The problem still persists.

    Quick updates again-
    - Site is working fine.
    - I am able to login to admin interface.
    - I am ABLE to deactivate plugin, not able to upgrade from admin panel as I don't get any information on plugin version status.

    Any other idea can you suggest to clear this issue? My backend is too slow.

    Thanks once again for your suggestions.

  4. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Did you reset the plugins folder?

    Where is your site hosted?

    Do you have any caching on your site?

  5. aspirenetwork
    Member
    Posted 1 year ago #

    I am currently hosting with resellerclub, not sure about their data-center location where they are hosting my site.

    Reset the plugin folder? What I did, I renamed the plugin folder to disable it. It was showing all error in existing plugins page as the files were inaccessible. Then I changed the theme to default and tried searching for a plugin when this error comes.

    Yes, I'd cleared my wp and browser cache. Still the error persists. My .htaccess details are here if required-

    # BEGIN Better WP Security
    # Begin HackRepair.com Blacklist
    RewriteEngine on
    # Abuse Agent Blocking
    RewriteCond %{HTTP_USER_AGENT} ^BlackWidow [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Bolt\ 0 [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Bot\ mailto:craftbot\@yahoo\.com [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} CazoodleBot [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^ChinaClaw [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Custo [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Default\ Browser\ 0 [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^DIIbot [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^DISCo [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} discobot [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Download\ Demon [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^eCatch [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ecxi [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^EirGrabber [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^EmailCollector [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^EmailSiphon [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^EmailWolf [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Express\ WebPictures [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^ExtractorPro [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^EyeNetIE [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^FlashGet [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^GetRight [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^GetWeb! [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Go!Zilla [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Go-Ahead-Got-It [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^GrabNet [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Grafula [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} GT::WWW [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} heritrix [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^HMView [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} HTTP::Lite [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} HTTrack [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ia_archiver [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} IDBot [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} id-search [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} id-search\.org [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Image\ Stripper [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Image\ Sucker [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} Indy\ Library [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^InterGET [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Internet\ Ninja [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^InternetSeer\.com [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} IRLbot [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ISC\ Systems\ iRc\ Search\ 2\.1 [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Java [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^JetCar [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^JOC\ Web\ Spider [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^larbin [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^LeechFTP [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} libwww [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} libwww-perl [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Link [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} LinksManager.com_bot [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} linkwalker [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} lwp-trivial [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Mass\ Downloader [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Maxthon$ [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} MFC_Tear_Sample [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^microsoft\.url [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} Microsoft\ URL\ Control [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^MIDown\ tool [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Mister\ PiX [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} Missigua\ Locator [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Mozilla\.*Indy [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Mozilla\.*NEWT [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^MSFrontPage [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Navroad [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^NearSite [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^NetAnts [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^NetSpider [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Net\ Vampire [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^NetZIP [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Nutch [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Octopus [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Offline\ Explorer [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Offline\ Navigator [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^PageGrabber [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} panscient.com [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Papa\ Foto [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^pavuk [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} PECL::HTTP [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^PeoplePal [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^pcBrowser [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} PHPCrawl [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} PleaseCrawl [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^psbot [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^RealDownload [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^ReGet [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Rippers\ 0 [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} SBIder [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^SeaMonkey$ [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^sitecheck\.internetseer\.com [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^SiteSnagger [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^SmartDownload [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} Snoopy [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} Steeler [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^SuperBot [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^SuperHTTP [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Surfbot [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^tAkeOut [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Teleport\ Pro [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Toata\ dragostea\ mea\ pentru\ diavola [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} URI::Fetch [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} urllib [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} User-Agent [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^VoidEYE [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Web\ Image\ Collector [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Web\ Sucker [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} Web\ Sucker [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} webalta [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebAuto [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^[Ww]eb[Bb]andit [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} WebCollage [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebCopier [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebFetch [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebGo\ IS [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebLeacher [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebReaper [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebSauger [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Website\ eXtractor [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Website\ Quester [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebStripper [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebWhacker [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WebZIP [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} Wells\ Search\ II [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} WEP\ Search [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Wget [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Widow [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WWW-Mechanize [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^WWWOFFLE [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Xaldon\ WebSpider [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} zermelo [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Zeus [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ^Zeus\.*Webster [NC,OR]
    RewriteCond %{HTTP_USER_AGENT} ZyBorg [NC]
    RewriteRule ^.* - [F,L]
    # Abuse bot blocking rule end
    # End HackRepair.com Blacklist
    # END Better WP Security
    
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
    
    # BLOCK HOTLINKING TO IMAGES
    # To Test that your Hotlinking protection is working visit http://altlab.com/htaccess_tutorial.html
    #RewriteEngine On
    #RewriteCond %{HTTP_REFERER} !^https?://(www\.)?add-your-domain-here\.com [NC]
    #RewriteCond %{HTTP_REFERER} !^$
    #RewriteRule .*\.(jpeg|jpg|gif|bmp|png)$ - [F]
    
    # BLOCK MORE BAD BOTS RIPPERS AND OFFLINE BROWSERS
    # If you would like to block more bad bots you can get a blacklist from
    # http://perishablepress.com/press/2007/06/28/ultimate-htaccess-blacklist/
    # You should monitor your site very closely for at least a week if you add a bad bots list
    # to see if any website traffic problems or other problems occur.
    # Copy and paste your bad bots user agent code list directly below.
    
    # mod_pagespeed configuration - Do NOT modify the contents
    <IfModule pagespeed_module>
    ModPagespeedDomain *
    ModPagespeed on
    </IfModule>
    # End of mod_pagespeed configuration- Do NOT modify the contents
  6. SKTThemes
    Member
    Posted 1 year ago #

    I am having the same problem on my site. I wanted to add a share this plugin but was unable to do so.

    I think it is something to do with better wp security.

    I scanned my site using sucuri site check and it appears to be clean.

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