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Norton says site's safe in search, tells end users there's a "Blackhole Root Kit (5 posts)

  1. mediaseth
    Member
    Posted 11 months ago #

    This is only turning up for PC users running Norton, as far as I can tell, but since it's a popular software it's spreading a bit of a scare about my arts and community oriented web site. Funny thing is, on "safesearch" it comes up clean. It's only when going to it..

    How would some sort of virus/toolkit get onto my web site and how would I remove it? I'm a complete novice there, and a bit freaked out at the moment.

    I'm pretty sure I only run fairly mainstream plugins..too.

  2. mediaseth
    Member
    Posted 11 months ago #

    Followup, a reader just told me : "big red lettering it said that avg virus detected a virus with lynnhappens in the message,"

  3. esmi
    Theme Diva & Forum Moderator
    Posted 11 months ago #

  4. mediaseth
    Member
    Posted 11 months ago #

    So in other words, it's not easy and will take hours :(

    I'm not a happy wp user right now. I have other things to do today and events to cover that need to be posted on this very same "hacked" website tonight.

  5. mediaseth
    Member
    Posted 11 months ago #

    Update: The problem was a specific file in TinyMCE!! (at least according to my hosting service). Removing TinyMCE has made posting/resizing/aligning images a bit more..challenging, but not impossible. It's really a stop-gap measure until a full re-install can be done later.

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