Support » Fixing WordPress » No update option in Tools

  • Resolved Loofah

    (@loofah)


    Hi,

    I’ve just taken over a web domain which uses WP. At the top of the page is a notification of an update being available and the codex for WP says’Go to Tools and select update’… Except I can’t see an update option, just something called Press This.

    I have the admin details for the host (hostgator) so have access to the php / MY SQL.

    Can anyone please shed any light on the upgrading as I’m new to the WP scene!?

Viewing 3 replies - 1 through 3 (of 3 total)
  • If you are new to WP then the first lesson is :-

    Backup your data! There is an export option off the menu or use your control panel and MYSQL backup direct. Before you try and update make sure all plugins are disabled. It is probably worth using the default theme as well.

    It all depends on what version of WP you are updating from. If it is an old site there is a migration path that ensures that any database changes have been made as well as code changes.

    Your admin page dashboard should give you a version number and next to this is a button to update to version 3.1.3.

    Personally I haven’t seen the message you give, it sounds more like a plugin update than a WP update.

    However whatever you do – Back up first. It might save you hours of heartache and grief.

    Thread Starter Loofah

    (@loofah)

    Thanks for the input – it turns out I was given bad info, not to mention the wrong login details! I didn’t have the admin login rights so that’s why the options I was expecting didn’t show up.

    Now all sorted. I think…

    No problems – don’t forget the backup though 😉

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘No update option in Tools’ is closed to new replies.