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No phpMyAdmin :( (11 posts)

  1. benny
    Member
    Posted 9 years ago #

    I go through 1&1.com hosting services and they do not make phpMyAdmin available to their subscribers. I've looked everywhere on the site and contacted customer support. There is no way to export my data.

    Can I (trepeditiously so) simply make the upgrade without affecting the database?

    I'd really love to upgrade to 1.5. It looks great!

    Worldpeace,
    Ben
    theflowingofthedao.com

  2. Mark (podz)
    Support Maven
    Posted 9 years ago #

    First, 1&1 - effectively they are holding you hostage by giving you no tools with which to export your data. I think that stinks and is a damn good reason to leave them. Sooner rather than later is better.

    The upgrade should be safe enough though if you read what's what and take it carefully.

  3. jennmiller
    Member
    Posted 9 years ago #

    I use 1&1 and they do allow phpMyAdmin. If you look in the FAQs, you'll find how to use it ;)

    http://faq.1and1.com/applications/mysql_administration/index.html

  4. benny
    Member
    Posted 9 years ago #

    I'm Stupid! :)

    Thank you, Ms. Miller.

    Worldpeace,
    Ben

    "I use 1&1 and they do allow phpMyAdmin. If you look in the FAQs, you'll find how to use it ;)"

  5. jennmiller
    Member
    Posted 9 years ago #

    Nah, Ben, I've just been through it with 1&1 quite a few times. I found it very difficult to set it up the way they advise in the FAQs. You can download phpMyAdmin from their own site and ftp it to your 1&1 account and set it up that way if you can't get this to work for you. You have to be meticulous in your settings to get it to work, but it will--eventually--work.

  6. TechGnome
    Moderator
    Posted 9 years ago #

    podz - thems fighting words.... 1&1 isn't holding anyone hostage... in fact, they give you the freedom to choose the admin tool you do want... unlike other CP's that come with other hosts. I've been using 1&1 for awhile now and am quite happy with it.... I've had less problems with them than I ve seen others around here.

    Using a "missing" feature is a poor excuse to not use a host. While we are at it, why don't we just blast all the host that don't allow you to install WP via Fantastico and leave them simply because they don't offer it built-in. Please, I thought you were better than that.

    At any rate, it's possible to create a folder, upload phpMyAdmin, set the appropriate config settings (and upload it too) and do what you need. I do this all the time.

    Tg

  7. I think Podz was just suggesting that any hosting company would be holding you hostage if they didn't provide a tool to export your data. The only reason he mentioned 1&1 directly is because it's the subject of this topic.

  8. Mark (podz)
    Support Maven
    Posted 9 years ago #

    My apologies to 1&1.

    macmanx has it - hosting is both a simple yet complex "thing" and it's far too easy for a new user to be sucked in by hype about huge diskspace, massive bandwidth yet no tools to effectively manage their space and by the time the user knows, they literally are hooked in.

    While those of us who are savvy enough to dig around and through the mire of techno-jargon may be fine with hosts burying information, it is posts like the OP that illustrate how far companies still need to go to make what can be simple, simple.

    Like I said though, apologies for badmouthing this company (though their customer support would seem to need that link too :) )

  9. TechGnome
    Moderator
    Posted 9 years ago #

    And I appoligize too... it's been a long week. But I've also seen things the other way too, being held hostage to the tools of the CP and unable to use anything else.

    I go agree that their cust support leaves a little to be desired, but I've had nothing but good experiences w/ it.

    Tg

  10. dannyka
    Member
    Posted 9 years ago #

    I'm another who's now quite happy with 1&1. It took awhile to get used to the way they do things and have things laid out, but it all seems to be there. WordPress was actually the easiest blog system to install on 1&1 -- of course, that may be because it was the last blog I installed. :-)

  11. 7milesdown
    Member
    Posted 9 years ago #

    change servers! PHP my ADmin should be included!

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