Plugin Author
AITpro
(@aitpro)
Hmm yeah that does not look right at all. LOL
I think the first thing to try would be to deactivate all plugins and then activate just BPS and see what happens.
Plugin Author
AITpro
(@aitpro)
Also is this website hosted on a Windows IIS Server by any chance?
Thread Starter
Mark
(@mark-bremmer)
Thanks for your speedy response. I tried deactivating all plugins and then only activating BPS. No change. This is being hosted on a Unix server.
I love, love, love what your plugin does so I’m hoping there is a resolution somehow.
Plugin Author
AITpro
(@aitpro)
I doubt this has anything to do with cache, but try clearing your Browser cache.
Next use the WordPress Plugin Editor and edit the /bulletproof-security/admin/options.php file and comment out all of these checks below from Code Line 84 to 91 by putting forward slashes in front of them like this below.
// HUD – Heads Up Display – Warnings and Error messages
//echo bps_check_php_version_error();
//echo bps_check_permalinks_error();
//echo bps_check_iis_supports_permalinks();
//echo bps_hud_check_bpsbackup();
//echo bps_check_safemode();
//echo @bps_w3tc_htaccess_check($plugin_var);
//echo @bps_wpsc_htaccess_check($plugin_var);
Thread Starter
Mark
(@mark-bremmer)
Completed. I still have a blank interface.
Plugin Author
AITpro
(@aitpro)
Is this a Network / Multisite installation/website?
Thread Starter
Mark
(@mark-bremmer)
No, this is a single installation. I have BPS working very successfully on a two other MU sites, though.
Plugin Author
AITpro
(@aitpro)
hmm ok i do not normally offer to log into websites, but i am curious about this issue/problem since i have never seen this happen with BPS before. Please create a temporary WordPress Admin login account for me for this website and send it to the email address listed on the ait-pro.com Contact page. Thanks.
Thread Starter
Mark
(@mark-bremmer)
login sent and additional info via your contact form. Off to buy BPS Pro. 😀
Plugin Author
AITpro
(@aitpro)
aha BPS and BPS Pro are not compatible with NTT Hosting since they are doing something wierd with their Server configuration. I think the reason the page will not display at all is the options.php file contains the php CHMOD function and I think this host is doing something FUBAR like blocking the php CHMOD function or some other dumb thing like that.
xxxxxxxx.com Is Hosted by NTT America
http://forum.ait-pro.com/forums/topic/read-me-first-pro/#incompatible-hosts
Plugin Author
AITpro
(@aitpro)
There are only 2 web hosts in the World out of 1,000’s that BPS is not compatible with and NTT Hosting is one of them. The other Host is Landis Holdings.
Thread Starter
Mark
(@mark-bremmer)
Thanks for your help! I’ll be migrating this client to a new hosting service for a variety of sick-and-tired-of-this reasons.
BPS Pro rocks.
Plugin Author
AITpro
(@aitpro)
Well if you hate this client then just leave him on Verio Hosting. LOL Yep they are a nightmare Host. I do not usually say negative things publicly, but this Host deserves special mention as a fubar nightmare. 😉