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Snapshot Backup
NO PAGES BACKED UP IN Database FILE!!!! (2 posts)

  1. mjefferson96
    Member
    Posted 2 years ago #

    DO NOT TRUST THIS SOFTWARE

    I backed up my site with this tool because it says it would back up everything including the sql. I even made 2 seperate backups. But when I imported my sql file there is NO CONTENT, NO PAGES, just 10 short queries and NOTHING ELSE!!!!
    Even the settings in the theme were NOT backed up!! I've got to go redo all my SEO, all my Content, All my layout code!!!
    This thing is going to cost me DAYS of my time to try to recreate my site!!!

  2. Jay Versluis
    Member
    Plugin Author

    Posted 2 years ago #

    Hi mjefferson96,

    very sorry to hear you Snapshot doesn't work for you. I know that on some shared hosting systems they don't let you execute shell commands - which I stated this plugin uses.

    If your site had a problem, then it wasn't actually my plugin which costs you days to recreate your site. It was your oversight of not testing the plugin beforehand. Blindly relying on a free solution to do a perfect job is never a good idea.

    I agree with you 100%: do not trust Snapshot Backup to be the end-all solution to a safe backup. It's an attempt to do this, and it works very well for me. But that's because I have tested it on my system to do what it's supposed to do. I'm distributing it in the hope that it will be useful to others, but never have I made any claims that it will work on every server.

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