I transferred files to subdomain folder, but when I tried to run the installer, I got the following message: System Requirements failed. When I click for more details, everything passes except for Root Directory which reads:
[Pass] is Writable
[Fail]Contains only one Zip file.
Result = No package file found
The package appears in the subdomain file. GoDaddy is my hosting provider, but I don't think that is the issue since all the other system requirements passed.
I deleted the first transfer of the package and uploaded a second time. I got the same message.
Many thanks for any advice and direction you can provide.