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cbnet Multi Author Comment Notification
no notifications sent (15 posts)

  1. raynbo
    Member
    Posted 1 year ago #

    Installed plugin and activated ok.
    When comments are posted no notifications are sent.
    I have an event calendar with a user role of Calendar contributor but this does not show in the list in 'Setting/Discussion' but emails are not sent to the other user roles as well.

    http://wordpress.org/extend/plugins/cbnet-multi-author-comment-notification/

  2. Chip Bennett
    Theme Review Admin
    Plugin Author

    Posted 1 year ago #

    Do you have any other Plugins that interact with WordPress email notifications?

  3. raynbo
    Member
    Posted 1 year ago #

    email alerts works ok and I am now using subscribe 2 succesfully

  4. Chip Bennett
    Theme Review Admin
    Plugin Author

    Posted 1 year ago #

    What Plugin is "Subscribe 2", specifically? And what other Plugins do you have active?

  5. raynbo
    Member
    Posted 1 year ago #

    subscribe 2 notifies subscribed users each time a new post is made.
    It is active now but when I tried your plugin no other notification plugins were running.

  6. Chip Bennett
    Theme Review Admin
    Plugin Author

    Posted 1 year ago #

    I meant, what is the name of "Subscribe 2", exactly? I couldn't find "Subscribe 2" in the directory.

    Also: what all Plugins do you have active, not just ones that potentially modify email notifications?

    Oh, and what Theme are you using?

  7. raynbo
    Member
    Posted 1 year ago #

    it is named Subscribe2

  8. raynbo
    Member
    Posted 1 year ago #

    Weaver II theme
    active plugins -
    Ajax Event Calendar
    Memphis Custome login
    OS open space maps
    print-o-matic
    simple ajax chat
    subscribe2
    tinymce advanced
    wd search widget

  9. Chip Bennett
    Theme Review Admin
    Plugin Author

    Posted 1 year ago #

    And for the comments for which no notifications were sent: were those comments approved, or moderated?

  10. raynbo
    Member
    Posted 1 year ago #

    all approved

  11. Chip Bennett
    Theme Review Admin
    Plugin Author

    Posted 1 year ago #

    Hmm, okay. I don't see any Plugins that *should* interfere with the Pluggable functions used in the Plugin.

    Do you have a live link where we can test?

  12. James
    Member
    Posted 1 year ago #

    Hello. Hopefully you won't mind if I jump into the silence and offer a live test :-)

    Here's my setup:
    Virgin install of WordPress 3.5.1
    No plugins except for cbnet Multi Author Comment Notification 2.2.1
    Twenty Eleven theme 1.5
    Only users are the admin and 2 Authors
    Everything else is default except for Discussions page:
    unchecked:
    E-mail me whenever:
    [ ] Anyone posts a comment
    [ ] A comment is held for moderation

    checked:
    [x] Send comment notification emails to all Authors
    Additional Emails defaults to Array (default value after install)
    [x] Send notification emails for comments from registered users
    [x] Send notification emails for comments held for Moderation

    My understanding of the plugin is that with these settings, any comments on the post (Hello World) should email all Authors whether the comment author has previously approved comments or not. I've tested by commenting from the admin user and as an anonymous visitor. No email is sent unless I check those two boxes to send email notifications to the blog owner... which I don't want.

    I also tested using the User - Edit - setting
    Comment Email Notification [x] Receive email notification of comments to all posts, regardless of post author
    But again, no emails were sent to either of the two users selected in this manner.

    I have sent WordPress location/user/pass details via your websites' contact form.

  13. Chip Bennett
    Theme Review Admin
    Plugin Author

    Posted 1 year ago #

    @james.holt:

    The general posting etiquette in the WPORG support forums is for all users to post separate topics, even for potentially related issues.

    If you need further clarification beyond this post, please do post a new topic, and I'll help you there.

    In your case, the issue is this:

    unchecked:
    E-mail me whenever:
    [ ] Anyone posts a comment
    [ ] A comment is held for moderation

    You've told WordPress not to send notification emails. This Plugin simply extends what WordPress does when it sends those emails. So, if you've told WordPress not to send notification emails, then this Plugin likewise won't be invoked.

    So, simply re-enable/check the above options, and everything should work fine.

  14. James
    Member
    Posted 1 year ago #

    My apologies for any perceived breach of etiquette. My goal was merely to assist in what I saw as a potentially related if not duplicate situation. Since the clarification you gave is not in the provided readme, your FAQ nor mentioned in the WordPress.org installation instructions, it was not understood.

    Thank you for your quick response. Another will not be necessary for my sake and I wish the OP luck in their resolution.

  15. Chip Bennett
    Theme Review Admin
    Plugin Author

    Posted 1 year ago #

    Since the clarification you gave is not in the provided readme, your FAQ nor mentioned in the WordPress.org installation instructions, it was not understood.

    I'll be sure to add that to the readme. Thanks for the suggestion!

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