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[resolved] No menu's on dashboards (30 posts)

  1. AdrialHY
    Member
    Posted 1 year ago #

    Really need urgent help here!

    I'm unable to edit posts or pages of my site. Dashboard only shows profile button on the left side. My site http://www.answers4smbizsuccess.com works fine.

    Thanks in advance

  2. Kashif
    Member
    Posted 1 year ago #

    Login From Admin Account. Profile button shows to subcribers.

  3. govpatel
    Member
    Posted 1 year ago #

    Are you logged in as user or a administrator?

  4. AdrialHY
    Member
    Posted 1 year ago #

    First of all, How can I know If I logged in as user / administrator?

    After I login through http://www.answers4smbizsuccess.com/wp-admin, insert username & password, I will straight away go to "profile".
    There are only 2 buttons on the left side of my dashboard 1. Dashboard 2. Profile.
    If I click on the "dashboard" button, I will only see WordPress Blog & Other WordPress News.
    When I click on the "Screen option" button, there's only 2 options under the show on screen: wordpress blog & other wordpress news.

    Pls help

    Thanks.

  5. govpatel
    Member
    Posted 1 year ago #

    If you are only seeing dashboard and profile then you are logged in as user.
    In profile what do you have subscriber or administrator

  6. AdrialHY
    Member
    Posted 1 year ago #

    In profile I don't see any info's showing that I'm a user / subscriber. The only admin word I see is on the admin color scheme. But there's a new notification on top saying : WordPress 3.3.2 is available! Please notify the site administrator.
    Am I logging in as subscriber? if yes, how do I change it to admin?
    Please help.

    Thanks.

  7. govpatel
    Member
    Posted 1 year ago #

    the only way to change that is in database do you have access to Database?

  8. AdrialHY
    Member
    Posted 1 year ago #

    Yes, I do have access to the database. What do I need to do from there?

  9. govpatel
    Member
    Posted 1 year ago #

    You need to go in phpmyadmin and click on your database
    look for wp_users and click on browse 1st icon
    you will see list of user if you have more then one
    check if your ID is one
    if is one then click on wp_usermeta
    and check if you have this in table 14 wp_capabilities

    a:1:{s:13:"administrator";s:1:"1";}

  10. AdrialHY
    Member
    Posted 1 year ago #

    Hi Mr.Govpatel.
    Sorry for the late reply. Been away for a while. Anyway thanks for helping me. Will check on the database & let you know what happens.

    Thanks again
    AdrialHY

  11. KGLevine
    Member
    Posted 1 year ago #

    Hello Mr. Govepatal

    I am having the same problem as AdrialHY. Asked for help previously with exactly the same. I was told to go to my dashboard and unplug plug ins. As I couldn't get to the dashboard I couldn't unplug anything. No one else offered anything else. You have given me hope.

    By clicking on properties I get to code, but that is as far as I can get. http://www.eftistore.com I cannot get to my data base.

    I would be perfectly willing to start all over again, but do not want to let go of the domain name. Can that be done?

    I am over my head and drowning. Hoping you can help.

  12. govpatel
    Member
    Posted 1 year ago #

    I just clicked on your url the site opens fine could you clarify what type of problem you having.

  13. KGLevine
    Member
    Posted 1 year ago #

    Mr. Govpatel, When I sign in on administration all I get is a blank screen with the words Profile and Dashboard on the left and the Worp press blogs on the the right. I get code if I click on properties, and can go to my profile but nothing else works.

    I want to add items to sell. As all I have is this one post, I am willing to go back to the beginning if I can keep the url.

    I am so grateful someone is paying attention. Thank you.

  14. govpatel
    Member
    Posted 1 year ago #

    Seems as you are logging in as user not admin are you sure you using admin username password

    If you do have not have content you can delete all files and folders and database and start from scratch. It will not effect your domain name.

  15. KGLevine
    Member
    Posted 1 year ago #

    As sure as I can be. But I am in my 70's and sureness does not always mean I know the truth of what I am talking about.

    If I can't get logged in as an adminstrator, is there a way I can delete all files and start from scratch?

    Thank you again for being there.

    Kat

  16. govpatel
    Member
    Posted 1 year ago #

    If you use skype you can meet me and I will help you my id is govindjip

  17. KGLevine
    Member
    Posted 1 year ago #

    Yes, I have Skype, but am a bit deaf as well as not very skilled using it. I will need to wait until my husband is up and has the time to be by my side. He hears, I am the computer guru. Hopefully we can be in touch a bit later this morning. Is it morning or evening where you are?

  18. govpatel
    Member
    Posted 1 year ago #

    anytime after 2:00pm ET time

  19. KGLevine
    Member
    Posted 1 year ago #

    Mr. Govpatel,

    Need to improve my Skype skills. Will do so tonight by talking to my son and then call you tomorrow before 2ET. Once again you are one in a hundred million. Thank You. Kat

  20. KGLevine
    Member
    Posted 1 year ago #

    Mr. Govpatel,

    Okay, my Skype didn't work, not sure why. Will try again Sunday morning if that is okay with you. Any easy advice right now? Thank you again.

    Kat

  21. govpatel
    Member
    Posted 1 year ago #

    Only way to reset your admin log in info is through database may this can help you if you have access to database
    http://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin

  22. KGLevine
    Member
    Posted 1 year ago #

    I really think the best thing is to start all over again. But don't know how to do that without access to my dashboard. I don't mind letting go of current information ans there is very little. I do however want to keep the same domain name and hopefully not have to pay any money. Again, you are a wonder man. I see how many others you help.

    Kat

  23. govpatel
    Member
    Posted 1 year ago #

    To reinstall you will need access to your host account do you have access? who is your host?

  24. KGLevine
    Member
    Posted 1 year ago #

    Network solutions. I will contact them and hopefully not have to bother you so much. Will let you know what happens.

    As several others seem to have this problem, a tip sheet might be useful at some point.

    May all the good you do return to you a hundred fold.
    Kat

  25. govpatel
    Member
    Posted 1 year ago #

    keep me posted on out come

  26. AdrialHY
    Member
    Posted 1 year ago #

    Hi again Mr.Govpatel,

    Sorry again for my very late reply. I have been away busy working. How ever, the problem I faced is solved thanks to your advice. A very good friend of mine have helped me starting from the advice that you gave. I haven't got the time to learn from him, but will do, as soon as I can.
    You have been very helpful.

    Thanks again.

  27. AdrialHY
    Member
    Posted 1 year ago #

    Forgotten to mark this topic as resolved.
    Anyway, thanks again.

  28. AdrialHY
    Member
    Posted 1 year ago #

    Resolved

  29. KGLevine
    Member
    Posted 1 year ago #

    I have my dash board back. Not sure how, but my host server after several weeks of trying to prove who I was finally reset things. I think they may just have gotten tired of my phonecalls, but some of the were really great. Bluehost or is it Blue note. Any way than you Mr GovPate you too are on my great list and yes the issue is Resolved for me.

  30. DonHarris
    Member
    Posted 1 year ago #

    I have the same problem as AdrialHY with my site.

    After I login through http://perichoresis.me/wp-admin, insert username & password, I will straight away go to "profile". There are only 2 buttons on the left side of my dashboard 1. Dashboard 2. Profile. If I click on the "dashboard" button, I will only see WordPress Blog & Other WordPress News. When I click on the "Screen option" button, there's only 2 options under the show on screen: wordpress blog & other wordpress news.

    I have checked my phpMyAdmin as suggested by govpatel.

    You need to go in phpmyadmin and click on your database
    look for wp_users and click on browse 1st icon
    you will see list of user if you have more then one
    check if your ID is one
    if is one then click on wp_usermeta
    and check if you have this in table 14 wp_capabilities

    a:1:{s:13:"administrator";s:1:"1";}

    I have two user logins because I have two sites. The site I am trying to resolve is user ID 2.

    When I click on wp_usermeta and look at row 14 it reads as above, i.e.
    a:1:{s:13:"administrator";s:1:"1";}

    But, as I said, the ID is 2 for the user_login on this site.

    Please help.

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