Support » Fixing WordPress » No longer receiving comment notification emails

  • Resolved Cakowalik

    (@cakowalik)


    I’ve always had my blog settings fixed to notify me when I receive a new comment, and this option seems to have mysteriously stopped working recently. I haven’t changed the settings or my email address, and I can’t figure out what might be causing this. A friend who also uses WordPress has noticed the same issue with her blog, too.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Josepha

    (@chanthaboune)

    I took a look at your entry, but I don’t know if I have enough info in here to help you.

    Can you let me know a little more about what you’re seeing? Any ideas of the plugins you’ve got running?

    Thread Starter Cakowalik

    (@cakowalik)

    Thanks so much for getting back to me! I do run Askimet to deal with spam, but nothing to help with comments. I’ve always just used the standard WordPress settings under Discussion, and I have checked the boxes that say, “Email me whenever anyone posts a comment” and “a comment is held for moderation.” This has always worked until recently. I haven’t changed email addresses or anything within my site, so that’s why I’m confused. I’m just not receiving the comment notification via email, but when I check my blog, I will have new comments.

    Moderator Josepha

    (@chanthaboune)

    This is going to sound weird, but have you checked your spam folder lately? From time to time those emails get flagged as spam on accident.

    Thread Starter Cakowalik

    (@cakowalik)

    Yes, I check it regularly and nothing’s there. It just seems like that function on WordPress just stopped working. :/

    Thread Starter Cakowalik

    (@cakowalik)

    I should add that I googled this and found old posts about it here in the forums (from as far back as 6 years ago to earlier this year) and nobody seems to know why this happens.

    Thread Starter Cakowalik

    (@cakowalik)

    I use DreamHost for my hosting provider, and it looks like they changed their email notification settings at some point. When I created an email account using my domain name, I was able to receive comment notification emails again. I’ll mark this as resolved and hope it helps someone else.

    Moderator Josepha

    (@chanthaboune)

    This is definitely good to know. I was wracking my brain for possible reasons and couldn’t locate anything that made sense.

Viewing 7 replies - 1 through 7 (of 7 total)
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