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Social Count Plus
[resolved] No follower counted in G+ (19 posts)

  1. giuseppeian
    Member
    Posted 8 months ago #

    Hi,
    i have a problem with the counter of Google Plus. I have installed the plugin and configurated with the id of my google plus page (id 102628870132451456581).
    After i have pubblished the widget but the counter of the google follower is set to 0 when i have 76 follower.
    How to fix the problem??

    The plugin widget is pubblished in http://photo.giuseppeiannelli.it/contact/

    Excuse me for my english

    http://wordpress.org/plugins/social-count-plus/

  2. mdidesign
    Member
    Posted 8 months ago #

    The counter is wrong. In my case it does show a number, but the wrong one. It shows how much people "like" the Google+ page (116), but not the count of followers (75).

    So the developer have to fix this anyway.

  3. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    I tested here and 111 appears.
    Nothing appears right there?

    It may happen to have something on the server blocking the connection.

  4. giuseppeian
    Member
    Posted 8 months ago #

    In my site appear only 0. But with the same provider in another blog, the plugin works correctly. I'll try to install another blog on my server to test server. Please, you waiting for my test before close this topic

  5. giuseppeian
    Member
    Posted 8 months ago #

    I try to create a new blog at the address http://test.giuseppeiannelli.it but the counter of g+ doesn't work =(

  6. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    As I said.
    This is something on your server preventing the WordPress open remote connection.

  7. giuseppeian
    Member
    Posted 8 months ago #

    What I can do??

  8. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    1. Need to contact the server.
    2. Search for server error log.
    3. Check the mod_security.

  9. giuseppeian
    Member
    Posted 8 months ago #

    In the log i found this: "GET /https://plus.google.com/102628870132451456581 HTTP/1.1" 404 599 "-" "Java/1.7.0_25"

    Code 404 is not found! Why?

  10. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    Do not know why xD
    Not my fault the Google server 404 back to you.

  11. giuseppeian
    Member
    Posted 8 months ago #

    I have contacted my provider. They say there is not error in apache log about the plugin and that the mod_security is disabled.

    What I can do now??

  12. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    So the plugin is right, it works in all other places.
    But for some reason there's 404 for you.

  13. giuseppeian
    Member
    Posted 8 months ago #

    My provider wants know what module is needed for the plugin. Can you answer about this question??

  14. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    In case I found that the mod_security could be blocking the connection.

  15. giuseppeian
    Member
    Posted 8 months ago #

    My provider said to me thath mod_security is not enabled. What can I do??

  16. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    What is your provider?

  17. giuseppeian
    Member
    Posted 8 months ago #

  18. giuseppeian
    Member
    Posted 8 months ago #

    Can you give me the code for test simply if the counter works on a php page??

  19. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

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