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[resolved] [closed] No Faces - Facebook Like Box? (14 posts)

  1. jonathanisone
    Member
    Posted 1 year ago #

    Im using "Facebook Like Box (Jetpack)" and have successfully auto-posted to my fb page. But the "Like Box" does not show faces, stream or wall. I have a facebook community page.

    Any thoughts much appreciated?

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

  3. jonathanisone
    Member
    Posted 1 year ago #

    Hi Jeremy
    http://www.cocreatorsworld.com/
    Since the one and only post here made it to my fb page can I assume that the connection is good?
    Thanks for your support!

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try increasing the box's height? faces are displayed at the bottom of the box, so that might explain why we don't see them right now.

  5. jonathanisone
    Member
    Posted 1 year ago #

    I´ve set the box to 400pxH no result?
    There are 13 fans or likes on the fb side.
    Only thing I can think of is my fb community page,
    which was not active for some time,
    has a different email id, but Jetpack has
    posted to it.

    The box is set to show faces, stream and wall.

    Many thanks :)

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I made a few tests, and the faces will appear if you set the widget height to 610px:
    http://i.wpne.ws/NUKZ

  7. jonathanisone
    Member
    Posted 1 year ago #

    Hi Jeremy

    This I tried and every permutation, also removing and replacing the widget. The setting is now 200 x 610, though I notice the default is 200 x 432?

    Looks good on your screen shot!
    What can be different to your settings and mine?
    I can give the admin login to troubleshoot this?

    Appreciated
    Jon

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @jonathanisone It seems you managed to solve the problem by yourself: the Like Box is now displayed properly, with the Faces of your Page fans:
    http://i.wpne.ws/NWT2

    If you still experience issues, could you please try clearing out your cache?
    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

  9. jonathanisone
    Member
    Posted 1 year ago #

    Hi Jeremy

    This is definately a firefox problem.
    I tried another browser and can change box size no problem.
    However firefox is my main browser and it whites out, despite clearing cache?

    Now it is set to show faces only at 300 x 300.
    This fits the sidebar and shows a 5 column row of faces.
    - not in firefox?

    Is there also a way to change the background colour in the php?

    Grateful for your support.

    Jonathan

  10. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I also tested in Firefox, so I'm not sure why it's not working in your browser.

    Could you try to create a Like Box thanks to this generator, paste it into a new Text widget, and let me know if you experience a similar issue?

    Is there also a way to change the background colour in the php?

    Jetpack only offers 2 different backgrounds today: white and black. We're working on offering a "transparent" option as well, but I don't have an ETA yet.

  11. jonathanisone
    Member
    Posted 1 year ago #

    Hi Jeremy

    I´ve added the facebook like button code generated from fb.
    This I´ve done, faces are appearing twice in the Jetpack box on my partners pc but white in mine still. So the cache is still a problem. I may remove firefox and reinstall as this seems to be unresolved by clearing cache.

    Jonathan

  12. jonathanisone
    Member
    Posted 1 year ago #

    Hi Jeremy

    Problem resolved! Resetting Firefox cured the issue.
    Many thanks for your support in keeping faith!

    Jonathan

  13. Cathal1
    Member
    Posted 2 months ago #

    I am having a problem with the facebook like box plugin ..show stream option. In the past it worked perfectly , but for some reason recently it is just showing a blank space. Can any one help website (home page): http://mcquaidsirishmusic.com

    [Moderator Note: Please ensure that you are embedding links correctly in your posts.]

  14. esmi
    Theme Diva & Forum Moderator
    Posted 2 months ago #

    @Cathal1: If you require assistance then, as per the Forum Welcome, please post your own topic.

    This 10 month old topic references an old version of WordPress.

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