Please check the installation instructions.
I checked the installation instructions; everything looks fine on my mobile template – calls wp_footer() before the </body> tag. Please helps!
Are you using wp touch? Make sure that the tracking code is there in your mobile friendly source code.
No, we do not use wp touch, we use “smooci-2” as the mobile template. Please let me know where to check the tracking code in mobile friendy source code.
See if you have a SlimStatParams variable defined somewhere.
I guess, the SlimStatParams variables should be defined in slimstats plugin, and they supposed to work with any wordpress templates you applied to the site when slimstas plugin activated, right?
As long as the template plays nice with SlimStat, yes. Is the variable there on your mobile site? Can you post the URL?
Our site has sensitive information on it and needs login to get into the site. Below is the URL to the mobile site, not sure if this helps:
https://www.onlinetreatments.pitt.edu/isg/wp-login.php?wpmp_switcher=mobile
By the way, I do not see slimstats variables on both desk-top and mobile templates we are using, however slimstats got hits with desk-top template, but did not work with mobile one.
Unfortunately that link doesn’t help much. We offer a premium paid support service. Contact us on our website for more information.
Best,
Camu