WordPress.org

Ready to get started?Download WordPress

Forums

[resolved] no dashboard visible after installing new widget (10 posts)

  1. firlodge
    Member
    Posted 2 years ago #

    Hi
    I installed a new widget (sorry cannot remember what it was) but then am no longer to access dashboard (www.eilyroeinteriors.ie - still visible) I am not a techie - can anyone help?
    I have looked through the threads but cannot find anything (if someone knows better let me know!)
    Many many thanks

  2. Tim S
    Member
    Posted 2 years ago #

    I would suggest disabling all your plugins and reverting to the default theme. This can be done by simply renaming the folders for the specific theme and the plugins folder via FTP.

  3. firlodge
    Member
    Posted 2 years ago #

    Hi
    thanks for your help - cannot access the site via ftp - its saying it may be temporarily down.
    I would be delighted to try any other suggestions!

  4. Tim S
    Member
    Posted 2 years ago #

    I was able to access your dashboard with any issues. Are you still having issues?

  5. firlodge
    Member
    Posted 2 years ago #

    yes - just checked again.
    site itself is fine, but when I log on I see a completely blank screen.

  6. thanks for your help - cannot access the site via ftp - its saying it may be temporarily down.

    Ask your webhost for help on that. Until you go in via FTP or a file manager and rename that plugins folder, you're not going to be able to move forward.

  7. firlodge
    Member
    Posted 2 years ago #

    Thank you - Will do.

  8. firlodge
    Member
    Posted 2 years ago #

    Have contacted the host - so waiting on that.
    Tim S, if you were able to access my dashboard why cant I?
    surely there is something simple going wrong - maybe I should stick to interior design :-(

  9. firlodge
    Member
    Posted 2 years ago #

    Thank You Thank You - its Back!!

  10. Tim S
    Member
    Posted 2 years ago #

    I'm glad you were able to get the issue resolved!

Topic Closed

This topic has been closed to new replies.

About this Topic