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No dashboard & URL /wp-admin/ was not found on this server (18 posts)

  1. Siobh
    Member
    Posted 6 months ago #

    So, my site is still live, but my dashboard had vanished.
    Whenever I try to go anywhere in the backend I just get the message
    Not Found The requested URL /wp-admin/ was not found on this server.
    Erm, any ideas?
    My FTP was a bit of a mess and I've just spent ages moving all the files around, but still no joy.
    Advice greatly appreciated.
    Cheers,
    S.

  2. Siobh
    Member
    Posted 6 months ago #

    Any clue guys?

  3. brockh2446
    Member
    Posted 6 months ago #

    Can you see the wp-admin folder from a FTP client?

  4. Siobh
    Member
    Posted 6 months ago #

    Hi Brock,
    Thank you for your reply. Yes I can see it.

  5. Siobh
    Member
    Posted 6 months ago #

    Just realised my other site has gone down too and I am now seeing this message:

    Warning: require(/websites/123reg/LinuxPackage22/ov/er/th/overthinking.co.uk/public_html/SchoolFood/wordpress/wp-includes/load.php) [function.require]: failed to open stream: No such file or directory in /websites/123reg/LinuxPackage22/ov/er/th/overthinking.co.uk/public_html/SchoolFood/wordpress/wp-settings.php on line 21

    (123Reg is my host)

  6. brockh2446
    Member
    Posted 6 months ago #

    Forgive the questions I'm trying to get a good feel for whats happened,

    So I understand you can't get to the login through http://www.mysite.com/wp-admin

    During the file cleanup did you move any substantial folders? wp-admin, wp-content, wp-includes?

  7. Siobh
    Member
    Posted 6 months ago #

    Yes. The long story is I tried to upload a new theme to my FTP but I think I made a bit of a hash of it and I ended up moving a bunch of the files around to where they shouldn't be.
    This is for my School Food World site.
    My other site - Overthinking - was fine and less complex so I copied the complete file path down for that, and then used that as a map to put all the files on School Food World back to where they should be (I hope).
    Until just now the site itself was fine, I was just getting the Not Found message when I tried to go into the Dashboard.
    Now I realise that both sites are now down and I am getting that 123 Linux message above, so now I'm wondering if it's actually a hosting issue.
    But yes, I did move all of those substantial files. I took all of their content and put them in the same folders on a higher up branch of the pathway, so now it looks exactly like the Overthinking file pathway (which I haven't touched) but now I realise that is down too. Argh!

  8. brockh2446
    Member
    Posted 6 months ago #

    Just wondering is your url overthinking.co.uk? I just tried the URL, has your wordpress install folder been moved or deleted during the clean up process you were doing?

  9. Siobh
    Member
    Posted 6 months ago #

    I hope not! I haven't touched the Overthinking files. Sorry for being thick, and thanks again for helping me, what's the install folder filename?

  10. brockh2446
    Member
    Posted 6 months ago #

    The install folder should be WordPress (top level) then under this you should have wp-admin, wp-content, wp-includes and a bunch of php files starting with index.php and ending with xmlrpc.php.

    If you can confirm that we will know the directory structure is correct.

  11. Siobh
    Member
    Posted 6 months ago #

    I do have a load.php file in my wp-includes folder in the pathways for both sites.

  12. Siobh
    Member
    Posted 6 months ago #

    Thanks. Let me check.

  13. Siobh
    Member
    Posted 6 months ago #

    OK, so in the Overthinking site I have topline WordPress, sub folders blogs, tmp; then WordPress 1, wp-admin, wp-content, wp-includes. Also in that WordPress topline folder I have .maintenance, then index.php, down to xmlrpc.php.

  14. brockh2446
    Member
    Posted 6 months ago #

    Whats this WordPress 1 folder? Is this something you created or has it always been there?

  15. Siobh
    Member
    Posted 6 months ago #

    In the School Food World pathway I have (I must have done multiple installs when I was starting out! Sigh)
    Topline: wordpress, sub folder: wordpress, blogs, tmp, then wordpress 1, wp-admin, wp-content, wp-includes. The wordpress folder starts with index.php and ends with xmlrpc.php as you described.

  16. Siobh
    Member
    Posted 6 months ago #

    I'm not sure about the WordPress 1. I'm guessing because I struggle with this backend stuff that I accidentally installed it twice?
    But it has always worked neverthless.

  17. brockh2446
    Member
    Posted 6 months ago #

    Okay, just making sure this wasn't an error, I'd contact your hosting provider and ask if there is an outtage, everything you've told me points to the fact that WordPress SHOULD be up and running. If I had to guess they're having an issue with Apache's htaccess and that folder.

    Please keep us up to date and good luck working with your provider!

  18. Siobh
    Member
    Posted 6 months ago #

    Thank you so much for your time. I have a request in with my host, so fingers crossed they can help me. They're usually very good.
    Really appreciate you talking me through it.
    Thanks so much and have a good evening!

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