Using ftp or the file manager your host provides change the name of simple-image-sizes to simple-image-sizes-old.
How do I do that? I don’t have the files – I access them all through the Dashboard, which I can’t access.
Using ftp or the file manager your host provides
http://codex.wordpress.org/FTP_Clients
Did you actually read what I posted? Try it again.
Yes. I was given this site by a professional website creating company. The only thing I do using FTP is update WordPress. Everything else I do through the Dashboard. I add pages. I add posts. I upload media. All through the Dashboard. I can’t change any names of any files unless I do them through the Dashboard.
You need to use FTP to delete or rename that plugin. Find it here on the server:
wp-content
plugins
simple-image-sizes - DELETE OR RENAME THIS FOLDER
If you don’t know how to use FTP that way, see the link I posted above and ask your hosting company about the access info for your site.
You cannot successfully run WordPress without access to your hosted account. If the professional company did not provide you with that then that is a major mistake on their part.
Okay, I now have access to the files through the File Manager in Dreamweaver. I found the plugin folder. When I rename it, it asks if I want to rename all the links to it. Do I?
What do I do next?
I do appreciate your speedy assistance! You are all very helpful.
@kmessinger – yes, I agree, the professional company did not behave professionally. Along with just dropping the site in my lap, they were very overdue and over budget. I am learning WordPress and I thank you for your help.
When I rename it, it asks if I want to rename all the links to it. Do I?
No. Just rename it. And DW is a great way to handle the files.
I renamed it. Now I have a new error:
Fatal error: Call to undefined function add_settings_section() in /mnt/datadrive/htdocs/www.uwgearup.org/wordpress/wp-content/plugins/jetpack/modules/subscriptions.php on line 120
Do the same for jetpack. Rename it jetpack-old.
Won’t that affect my site and the links to the jetpack plugins?
You also have a custom theme which makes your site unsupportable except for very minor fixes.
We only support themes from http://wordpress.org/themes/ because we have no way of knowing how and what the developer did.
