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[resolved] No checkout page (5 posts)

  1. Hoellge
    Member
    Posted 2 months ago #

    Hey there,

    first time wp-e user. Just installed the plugin, latest version wp and wp-e on http://www.voXager.de

    Entered a product. It can be bought and put in the shopping cart, but the checkout page stays blank.

    Content div of checkout page HTML is empty:

    <!-- content ................................. -->
    <div id="content">
    
    </div> <!-- /content -->

    Any ideas?

    Cheers from Germany,
    Hoellge

    https://wordpress.org/plugins/wp-e-commerce/

  2. Justin Sainton
    Member
    Plugin Author

    Posted 2 months ago #

    Hi Hoellge,

    Haven't heard of this issue occurring before. Best guess at the moment is that your generated pages from WPeC (Products Page, Checkout, etc.) were inadvertently modified? When I visit your products page, it also seems empty.

    Can you confirm that you have the required shortcodes on those pages?

  3. Hoellge
    Member
    Posted 2 months ago #

    Hey Justin,

    thanks for your answer. There's only one product, my band's album, and it'll stay like that for... a long time, I guess :-)

    Shortcodes... nope, I have just installed the plugin, I've not put in shortcodes anywhere. What exactly do you mean by this? PHP function calls?

    When I click on "checkout", what page should be shown, and where can I modify it?

    Thanks,
    Hoellge

  4. michaelisc
    Member
    Posted 2 months ago #

    I had this issue with one of my websites after the upgrade. It turns out that I wasn't prompted for the database upgrade. I deactivated WP E-Commerce and then reactivated the plugin, got the database upgrade prompt and it all came back when the upgrade completed.

  5. Hoellge
    Member
    Posted 2 months ago #

    Hey michaelisc,

    thank you, de-activating and re-activating helped! I did not get asked for the db upgrade (it did ask me upon installation), but still your advice solved the problem. Checkout page is now visible!

    Cheers from Germany,
    Helge

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