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WordPress Backup to Dropbox
[resolved] No backups when usin zip-function (19 posts)

  1. PC-Exakt
    Member
    Posted 1 year ago #

    Hi,

    i just installed this great plugin, after testing it, i bought the zip-function. The backup was working fine withou zipping, hundrets of files were added to my dropbox account, everything was ok. Now it won't work anymore. Here is what the log says:

    15:03:25 : Backing up WordPress path at (/var/www/...).
    15:03:24 : Creating zip archive.
    15:03:07 : There has been no backup activity for a long time. Attempting to resume the backup.
    14:57:10 : Backing up WordPress path at (/var/www/...).
    14:57:10 : Creating zip archive.
    14:56:53 : Backup started on Monday November 26, 2012.

    This entries are continuing as long, as i don't klick on "stop backup". I searched a bit, and added some lines to my htaccess:

    <Files "wp-cron.php">
    Allow from All
    Satisfy Any
    </Files>

    I thought i could help, but the problem continues. I'm using you latest version from today, i re-installed your plugin twice but i'm still hanging at the same point. Can you help me?

    Thank you!

    http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/

  2. manoucho
    Member
    Posted 1 year ago #

    Hi

    I'm having the same problem, finally got an interesting error message:

    A fatal error occured: Submitted input out of alignment: got [4194304] expected [0] (Status Code: 400)

  3. Michael De Wildt
    Member
    Plugin Author

    Posted 1 year ago #

    Gday guys,

    The out of alignment issue is to do with chunked uploads. It appears that the plugin is sending the second chunk of data before Dropbox is ready to accept it.

    I have added a microsleep of 10 milliseconds to the API to avoid this problem. Please delete and re-install the plugin to get the change.

    Cheers,
    Mikey

  4. PC-Exakt
    Member
    Posted 1 year ago #

    Hi,

    thanks, but it's not working for me. Still got the same problem, after a while the script says there has not been any activity for a while and the script tries to continue without any success.

  5. Michael De Wildt
    Member
    Plugin Author

    Posted 1 year ago #

    Do you get the safe mode waning?

  6. PC-Exakt
    Member
    Posted 1 year ago #

    I got no warnings. It's working fine if i diable the zip-function.

    01:35:21 : Backing up WordPress path at (/var/www/...).
    01:35:21 : Creating zip archive.
    01:35:17 : There has been no backup activity for a long time. Attempting to resume the backup.
    01:28:43 : Backing up WordPress path at (/var/www/...).
    01:28:43 : Creating zip archive.
    01:28:26 : There has been no backup activity for a long time. Attempting to resume the backup.
    01:22:43 : Backing up WordPress path at (/var/www/...).
    01:22:43 : Creating zip archive.
    01:22:26 : There has been no backup activity for a long time. Attempting to resume the backup.
    01:16:40 : Backing up WordPress path at (/var/www/...).
    01:16:40 : Creating zip archive.
    01:16:23 : Backup started on Tuesday November 27, 2012.
  7. PC-Exakt
    Member
    Posted 1 year ago #

    Just if you wonder - i deleted some parts of the path to wordpress and set the three points there :) :D

    Some Details from my server, maybe it could help you:

    PHP Version	5.2.17
    PHP Safe Mode	Off
    PHP Max Upload Size	20M
    PHP Max Post Size	20M
    PHP Memory Limit	256M
  8. Michael De Wildt
    Member
    Plugin Author

    Posted 1 year ago #

    The plugin is failing to write to the zip archive and dying.

    Are you getting any errors in your PHP error logs?

  9. PC-Exakt
    Member
    Posted 1 year ago #

    Is there any log from wordpress? I don't have any idea where to find other logs, my hoster got nothing in my members area.

  10. manoucho
    Member
    Posted 1 year ago #

    @Mickey Thanks a lot for your quick reaction, I am testing the new version.

    @PC-Exakt Why don't you install the plugin "Error Log Monitor"? Then it will appear in your admin.

  11. PC-Exakt
    Member
    Posted 1 year ago #

    Installed it, thanks :)

    Here is the log:

    PHP Fatal error: Class 'ZipArchive' not found in /xxx/wp-content/plugins/wordpress-backup-to-dropbox/Extensions/class-zip-backup.php on line 102

  12. PC-Exakt
    Member
    Posted 1 year ago #

    Okay, if there will be no solution it would be nice to get the money back, it's still not working and i have no idea why, looks like you also have no idea ;)

  13. Michael De Wildt
    Member
    Plugin Author

    Posted 1 year ago #

    That is because you do not have PHP compiled with the zip option or the lib installed.

    Please see: http://php.net/manual/en/zip.installation.php

  14. PC-Exakt
    Member
    Posted 1 year ago #

    Ok, got PHP 5.3 working now, the zip-function is working fine. But i can't finde any database-dumps, should they be inside the zip, or are they saved in an other folder?

    19:25:47 : A total of 37MB of memory was used to complete this backup.
    19:25:47 : Backup complete.
    19:25:04 : Uploading /xxx/wp-content/backups/-backup-2012-11-27.zip in chunks.
    19:25:04 : A total of 2534 files were processed.
    19:25:04 : Approximately unknown% complete.
    19:24:54 : Approximately unknown% complete.
    19:24:48 : Backing up WordPress path at (/xxx/).
    19:24:48 : Creating zip archive.
  15. Michael De Wildt
    Member
    Plugin Author

    Posted 1 year ago #

    Thats good news!

    They are inside the zip within 'wp-content/backups'.

    Cheers,
    Mikey

  16. PC-Exakt
    Member
    Posted 1 year ago #

    Ah yes, got it :) Thanks :)

  17. TraciBunkers
    Member
    Posted 1 year ago #

    Isn't the zip file supposed to be uploaded to dropbox? I bought the premium extension yesterday so I could zip the files, and started the backup. It ran for 12 hours, and placed about 3 gigs of files in my backup folder on my server, but none were put in dropbox. In my backups folder, they all looked like partial files except one, which was the largest.

    Here are the last several lines of the backup log:
    09:06:39: Uploading /XXX/XXX/public_html/blog/wp-content/backups/wpb2d-backup-log.txt.
    09:06:39: A total of 81MB of memory was used to complete this backup.
    09:06:39: Backup complete.
    09:06:39: Deleting old zip archive traci-bunkers:-welcome-to-my-world-backup-2012-12-28.zip
    09:06:32: Uploading /XXX/XXX/public_html/blog/wp-content/backups/traci-bunkers:-welcome-to-my-world-backup-2012-12-28.zip.

    but I can't find the file it's referring to. The one that's in my backup folder is 2012-12-27.zip I deleted all of the partial files because they caused me to hit the space limit on my host.

  18. Michael De Wildt
    Member
    Plugin Author

    Posted 1 year ago #

    If you cant get it to work I will happily refund your purchase provided that its within 60 days.

    Just send me an email with the email address you used to purchase it.

    Cheers,
    Mikey

  19. TraciBunkers
    Member
    Posted 1 year ago #

    I Know--I'd rather get it to work though. Any ideas? Isn't the zipped file suppose to upload to Dropbox? Is there a way to make all of this happen without creating about 5 gigs worth of files for a 600mb backup?

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