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1. FrogM
   Member
   Posted 3 months ago #

   I am using NextGEN with EasyFancy box to play my slideshows. This works well in Crome and a previos version of Firefox. However since I have the new version of Firfox, I get this message when I try and play the slideshow. "The Flash Player and a browser with Javascript support are needed".

   Also it doesn't do anything at all in IE8

   The site address is http://c0268214.myzen.co.uk/chiltern-estate/

   I have looked at hundreds of help pages in the forum but nothing seems to be working for me, so if anyone has any thoughts i'd be really grateful - this is driving me mad!

2. RavanH
   Member
   Posted 3 months ago #

   Those errors seem related to the JW Player and your specific browser setup. I have tested in FireFox 10, Chrome 16 and Opera 11 and all work fine. I'm not sure I can give you any advise here other than "check your browser security settings (allow scripts) and plugins (flash and java runtime)"...

   Other thing I notice:

   You added a style rule to make the border of fancybox semi-transparent:
   

   #fancybox-outer {
   opacity: 0.9;
    }

   but it affects the content too. The result is a very faded flash movie in some browsers like Opera. It's safer to append another rule to get the content clear again across all browsers:
   

   #fancybox-outer #fancybox-content {
   opacity: 1;
   }

3. FrogM
   Member
   Posted 3 months ago #

   Hi Ravan,

   Thank you for your help - I did think it was odd as it had been working in Mozilla on a different machine. I do enjoy web design, but boy there are just so many variables!

   Thanks for your suggestion re the opacity issue - I have put that code into my CSS style sheet (i'm using Thesis) I'm hoping that should do the trick?

4. FrogM
   Member
   Posted 2 months ago #

   Hi Ravan,

   Sorry to bother you again but having been fine for ages, my gallery's don't seem to be working on any browsers now.

   I was just wondering if you had any thoughts on why and what I might be able to do to rectify it???

5. RavanH
   Member
   Posted 2 months ago #

   If you are referring to http://c0268214.myzen.co.uk/chiltern-estate/ I see two things that are wrong:

   1. Request variables are being removed from linked file URLs (probably a plugin that is doing that) which will make the stylesheet fail
   2. Your inline content is linkt to with full URLs like "http://www.gardendesignco.co.uk/chiltern-estate/#mySlideShow-8" but needs to be linked to "#mySlideShow-8" instead (maybe the same plugin doing that?)

6. FrogM
   Member
   Posted 2 months ago #

   Hi Ravan,

   Sorry - I am getting there with the technical stuff but not that quickly it would seem!

   Basically I think sorting out this issue is going to take me a long time to figure out. So I was wondering if I would be able to get you to fix it for me? I could pay you either by way of donation or straight invoice?

   Is this something you'd be able to do for me? If so could you possibly contact me at info@frogmarketing.co.uk?

   Many thanks,

   Sarah.

7. RavanH
   Member
   Posted 2 months ago #

   Hi Sarah,

   It should not be that hard.

   Issue n° 2: open the post for editing and make sure you are linking to #mySlideShow-8 instead of http://www.gardendesignco.co.uk/chiltern-estate/#mySlideShow-8. If that is already the case, then it's the Google Analytics plugin that is converting the link URLs. Disable it for a moment.

   Issue n° 1: This is probably caused by a security plugin. If you are using such a plugin, disable it for a moment.

   Then check your site again to see if it works. If so, re-enable the analytics plugin and find the option that has to do with outbound link tracking and disable that. Refresh the page and check again if FancyBox still works. It depends on the plugin but you might be able to find a setting that still does outbound link tracking but does not interfere with fancybox.

   Same goes for the security plugin. If there is an option that has anything to do with removal of query parameters in linked stylesheet URLs, than deactivate that option...

   If you still need me to look at it, just let me know :)

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