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NextGEN Gallery
[resolved] [closed] NextGen Gallery 2.0 Kills WordPress 3.6 (49 posts)

  1. RonDsy
    Blocked
    Posted 1 year ago #

    This is a major impact on the WordPress install. How did this get pass testing?

    http://wordpress.org/plugins/nextgen-gallery/

  2. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @RonDsy: We've updated quite a few instances to 3.6 and much of our testing is on the latest WP beta versions. So I suspect it's not 3.6 + 2.0 that's killing things.

    Sadly, there seem to be a number of other conflicts and issues with 2.0 that might be triggering major issues. Can you tell us what specifically you are seeing or post a link?

    If you are having major issues, you can also roll back to 1.9.13 as a short-term fix:
    http://www.nextgen-gallery.com/how-to-rollback-a-version/

    Thanks.

  3. davemac
    Member
    Posted 1 year ago #

    I'm getting lots of Strict Standards errors with NextGen 2.0 and WP 3.6

    NextGen Gallery is the only plugin generating these errors.

  4. mdx014
    Member
    Posted 1 year ago #

    After upgrade to WordPress 3.6, the NextGEN Gallery Plugin 2.0 stopped working. Pages where I used a NextGEN link like [nggallery id=24] still show the corresponding thumbnails on the page, but when I click on a thumbnail, the image itself is directly opened in the browser instead of the usual pop up where I can go thru the whole gallery.

  5. RockyMtnHi
    Member
    Posted 1 year ago #

    In my installation, after upgrading to NextGen v2.0 and WP 3.6 my tnails show up instead of the default I had set to slideshow, and the Nextgen Gallery Settings and Other Options pages are entirely blank - white page.

    It is throwing our entire page layouts off and I think it is killing our page load times. I am testing it now.

  6. davemac
    Member
    Posted 1 year ago #

    Yes, I think I'm giving up on using this plugin. Code standards for it seem to have gone backwards ...

  7. RonDsy
    Blocked
    Posted 1 year ago #

    I think there is a better way to improve on releasing a script which is subjected to the many different server conditions just within PHP.

    A - Test out on a remote server (many test on local)
    B - Have friends who are willing to test prior to releasing to the public

    The error for me which crashed the WP site, points to the WP includes folder.

  8. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    That's the perplexing thing for us @RonDsy, we did just that. All was running smooth for us before we released v2.0, so these issues which have popped up have surprised us. Please, I hope everyone knows that we are working as quickly as we can to push out solutions and want to reach a stable version of the plugin for all.

    If you're experiencing any issues, I'm wondering if any of you wouldn't mind temporarily deactivating all plugins (including NextGEN) and then clear your browser cache and reactivate NextGEN Gallery only. Does that help? If not, would you also mind temporarily switching to a WP Default Theme like Twenty Thirteen and see if that helps? I know this is an inconvenience, we're very sorry. But it would help us diagnose if this error may be a plugin/theme incompatibility.

    Also, we did just release a beta which may also fix the issue you're seeing, please refer here if you're comfortable giving our latest BETA a try: http://www.nextgen-gallery.com/nextgen-gallery-latest-beta/

    Thanks!
    --Becky

  9. Harold Mansfield
    Member
    Posted 1 year ago #

    Not sure if this helps, but I have all other plug ins deactivated. Here is the error message I'm getting:

    Fatal error: Out of memory (allocated 58458112) (tried to allocate 16 bytes) in /usr/www/virtual/lv100prf/www.[mysite].com/wp-content/plugins/nextgen-gallery/pope/lib/class.extensibleobject.php on line 1291

    Memory increase did not help.

  10. RonDsy
    Blocked
    Posted 1 year ago #

    That error msg looks like a false positive.

  11. adam_j
    Member
    Posted 1 year ago #

    Hi. I turned off all plugins, but it did not help. Then I installed version 1.9.13.
    Here are my observations:
    - WP 3.6 + NG 2.0.0 - did not work, instead of thumbnails displayed text

    - WP 3.6 + NG 1.9.13 + FancyBox for WordPress 3.0.2 - thumbnails to display, but when clicked image will not open

    - WP 3.6 + NG 1.9.13 (shutter effect) - everything works as it should

    In all cases, it is a strange thing. On the home page and subsequent pages display the pictures only with the top three entries.

    I hope you will solve this problem, because as millions of people around the world, I love WP and NG.
    :)

  12. grendel54
    Member
    Posted 1 year ago #

    I am not able to upload anything to new galleries nor able to create new galleries. It just says it is uploading first image but just sits there. I am also not able to use the upload a folder option.

  13. raldesign
    Member
    Posted 1 year ago #

    @photocrati
    Can you mirror the latest beta & any other beta fixes on the Photocrati site? the Nextgen-gallery site is down & has been for several hours.

  14. grendel54
    Member
    Posted 1 year ago #

    @photocrati I rolled back to the previous version however now all my galleries are not showing up. I ftp'd the site and all the files are there, however they are not showing up on the WordPress Dashboard

  15. adam_j
    Member
    Posted 1 year ago #

  16. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @RonDsy: Adding to what was said above (by Becky) I also just wanted to emphasize that we released a public beta version of 2.0 that was available for a month and downloaded over 1000 times prior to the actual public launch. We received a lot of beta testing feedback. We did not get a single instance of a site crash or other major issue in any internal testing or public beta testing prior to launch.

    We expected some issues, but the volume and nature has been surprising given the amount of testing that actually went into this.

    I do personally apologize for the difficultes (Erick - Photocrati Founder).

    @grendel54: I see you said "ftp'd site and files". That suggest you may have rolled back not quite right. The only thing you need to upload is the old 1.9.13 files into the same plugin folder. See our rollback guide here and just run through the steps:

    http://www.nextgen-gallery.com/how-to-rollback-a-version/

    @raidesign: As you probably saw, site was back up this afternoon. That was down for separate reasons related to our Rackspace cloud server. Apologies for being out for several hours.

    -
    For everyone, we've made available our latest beta version with numerous fixes for known issues. You can look to see if your issues are fixed and try updating if so:

    http://www.nextgen-gallery.com/nextgen-gallery-latest-beta

    Thanks.

  17. Harold Mansfield
    Member
    Posted 1 year ago #

    @plutograti.

    Personally for me, rolling back worked and gives me time to test on a non production site before I update any of my clients again. Thank you.

    It also didn't help Friday that Hostgator, Hostmonster, and Bluehost went down. That just exacerbated every problem for those with those companies.

    On a side note I just want to say how much I appreciate your attention to the matter. It is very impressive and a lot of developers wouldn't have taken the time.

    I really appreciate that.

  18. bhomatude
    Member
    Posted 1 year ago #

    I've been a longtime user of nextgen but I'm going to have to find something else as this version messes everything up. It does work, but it kills other plug-ins as well as create bizarre formatting issues.

  19. ivett
    Member
    Posted 1 year ago #

    After the update, Pages with Nextgen galleryes turn into blank pages!! HELP ME!! Any advice?

  20. adam_j
    Member
    Posted 1 year ago #

    You should install the previous version.
    http://www.nextgen-gallery.com/how-to-rollback-a-version/

  21. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @Harold: Thanks for the kind words. No matter how much we do, I don't feel we can do enough right now to try to stay on top of things, identify bugs, coordinate fixes, and get stability releases out. I know this update has caused some havoc. We're doing our best to get on top of things quickly. Erick (Founder, Photocrati).

  22. grendel54
    Member
    Posted 1 year ago #

    @photocrati The reason I deleted th plugin was because someone suggested I delete and reinstall the plugin. When I first upgraded to 2.0 I was having issues. I then deleted and installed a new 2.0 (but kept my galleries). That didn't fix the problem. I then read your post to roll back. I rolled back however, 1.9 is not able to see the galleries in the WordPress Dashboard. Any suggestions to bring them back?

  23. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @grendel54: If you actually click to delete/uninstall NextGEN Gallery, there's not going to be any easy way to simply restore the galleries. As with all plugin, the delete/uninstall actually deletes all data and files.

    It sounds like you still have the folders with the images and you copied them back to the server, but because you uninstalled, your fresh install of NG doesn't recognize them. You'd need to Add the galleries again and just use the "import from folder" function (Gallery > Add Gallery > Import from Folder) to reattach those images to NG galleries.

  24. moizahmed18
    Member
    Posted 1 year ago #

    Hey i found the problem in v2.0.0. it's in few files: check-> "slideshow\index.php" and "thumbnails\index.php"
    the code written is like this:

    '<div
    class="ngg-galleryoverview ngg-slideshow"
    id="<?php echo_h($anchor)?>"
    data-placeholder="<?php echo esc_url($placeholder)?>"
    style="max-width:<?php echo_h($gallery_width) ?>px;
    max-height:<?php echo_h($gallery_height) ?>px;"
    >'

    which is wrong; it should be like this:

    '<div class="ngg-galleryoverview ngg-slideshow" id="<?php echo_h($anchor)?>" data-placeholder="<?php echo esc_url($placeholder)?>" style="max-width:<?php echo_h($gallery_width) ?>px; max-height:<?php echo_h($gallery_height) ?>px;">'

    also check some img tags they have same issue.

  25. moizahmed18
    Member
    Posted 1 year ago #

    Sorry guys there are more... "CURSE YOU DEVELOPER!!!"

  26. spvemm
    Member
    Posted 1 year ago #

    I have recently updated wordpress to 3.6 and nextgen-gallery to 2.0.

    When I click on the gallery thumbnails, they open correctly.
    However, when I select "Show as slideshow" I receive 'Error 404 - page not found'

    In the address bar I have this address: http://mywebsite.com/gallery/wordpress/nggallery/slideshow

    This used to work fine up until I upgraded nextgen-gallery to version 2.0. Any suggestions?

  27. dewittehd
    Member
    Posted 1 year ago #

    Part of he problem with me seems to be with WP_Slimbox. I deactivated it, and set Nextgen to run on Fancybox. Site is up again.

  28. Ocala Website Designs
    Member
    Posted 1 year ago #

    I just went through this issue, updating to 3.6 and NGG and it all pointed to NGG: Content Encoding Error - The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

    BUT then it's a compression issue and I just updated several other sites without any issues that use the same plugins... the fix, in this particular theme from PandaThemes, there is a gzip compression setting...

    GZIP compression Apply? Allow to compress a pages on fly and save bandwidth and download time.

    Turn it off if it's a setting in your theme.

  29. Robert Billy Hum
    Member
    Posted 1 year ago #

    Over 7.5 million roll back?

  30. Curtis Pope
    Member
    Posted 1 year ago #

    I am getting the memory error (false positive above) as well.

    Remove the plugin to get your site working again, then join 7mil and roll it back.

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