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[resolved] NextGEN error by activating jetpack plugin (4 posts)

  1. pamphotography
    Member
    Posted 1 year ago #

    Hey Jetpack team,

    the Photogallery of the Plugin NextGEN Gallery´´(the slideshow if you press on a picture) does not work if I activate the Plugin Jetpack´´ by WordPress.com. Could you help me, please? Sometimes it works, but it is very rare.
    Here is the link to the website http://pam-photography.de/galerie/stillleben

    yours sincerely

    PaM-Photography

    PS: I use the newest version of Jetpack by WordPress.com

    http://wordpress.org/extend/plugins/jetpack/

    [Bump deleted - please don't do that here]

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to activate Jetpack, and deactivate the Photon, Tiled Galleries, and Carousel modules?
    http://jetpack.me/support/#turn-off-jetpack-modules

    If the error disappears, try to reactivate them one by one, and let me know if one specific module seems to conflict with NextGEN.

    Thanks!

  3. pamphotography
    Member
    Posted 1 year ago #

    They were already deactivated. But by activating this modules (WordPress.com Stats, JetPack Comments) the error occurs.

    And i let them deactivated until now.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    It looks like you also contacted us via email, so I'll continue there.

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