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nextgen does not answer support requests (3 posts)

1 star
  1. John Zakharia
    Member
    Posted 1 year ago #

    two weeks and next gen are not reply to our support requests

    i had a serious problem. after two weeks some lady had to reply because next gen are rude. here is the proof.

    http://wordpress.org/support/topic/show-as-slideshow?replies=3#post-3718121

    everyone should give next them a one star

    [ Moderator note: Decapped. Please do not post in all caps again, it's rude. ]

  2. mrlollige
    Member
    Posted 1 year ago #

    Are you seriously rating this plugin that does have a setting to fix your problem 1 star just because they do not answer every question in their forum?

    This is something you could have solved yourself. They made this setting for a reason.

  3. Eric
    Member
    Posted 1 year ago #

    When I am considering using a plugin, the first thing I do is look at the negative reviews to see if they are reasonable and make sense.

    If the negative reviews appear to have been written by someone who is mature, sensible, and somewhat knowledgeable about WordPress, I reconsider using the plugin.

    After reading your review, and hitting the Post button on this message, I am going to install NextGEN on my site.

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