• I have a small problem and hope to have an idea to solve. Since the last 2-3 updates the TabManager by Woo refuses to work, it just shows a blank page in the WordPress backend.

    If I turn off the NextGEN plugin everything works again as usual.

    WordPress: 3.9.1
    WooCommerce: 2.1.8
    Woo TabManager: 1.1.1
    NextGEN Gallery: 2.0.65

    Is there a solution for this problem?

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @pudesign – This is the first I am reading about this issue … have you contacted WooThemes to see if they have any thoughts on this?

    If they feel it is definitely related to NextGEN Gallery, please feel free to submit a Bug Report (http://www.nextgen-gallery.com/report-bug/ … please reference this topic) with their ideas and/or feel just as free to ask them to contact us directly.

    – Cais.

    Thread Starter PuDesign

    (@pudesign)

    @photocrati – Yes i have contacted Woo Support – this is the answer:

    The problem is NextGen Gallery, as soon as I deactivate that I can access the tab manager settings. I’ve attached a copy of the log so that you can see all of the errors from NextGen and I have reactivated it.

    There is an update available for NextGen that might have a fix for this

    Andrew – WooCommerce Support Lead
    WooThemes Support

    Would you take a look at the log files?

    Plugin Contributor photocrati

    (@photocrati)

    @pudesign – You should be able to make note of them in a Bug Report (as I suggested earlier). They may be of use.

    Thanks!

    – Cais.

    Thread Starter PuDesign

    (@pudesign)

    @photocrati – I make note of them and wait for an solution, Please.

    Plugin Contributor photocrati

    (@photocrati)

    @pudesign – We did receive your Bug Report but there were no references to the log files you noted.

    – Cais.

    Thread Starter PuDesign

    (@pudesign)

    @photocrati – I send you per mail.

    Plugin Contributor photocrati

    (@photocrati)

    @pudesign – Thanks. We did receive that email. We can carry on the conversation there for the time being, too.

    – Cais.

    I’m experiencing this exact issue. It is a problem with NextGen.
    Wordpress 3.9.2
    Woocommerce 2.1.12
    Tab Manager 1.1.2
    NextGen 2.0.66.17

    Has there been a solution for this? Tab Manager show a blank screen in admin area when NextGen is active.

    Thread Starter PuDesign

    (@pudesign)

    HI,

    the only solution i know at this time is to deactivate the NextGen Plugin for the time you work with the Tab-Manager.

    Thanks PuDesign. This is my only solution right now too. Very frustrating bug.

    Plugin Contributor photocrati

    (@photocrati)

    @adpatricia – Although obviously similar to the OP, I would still recommend starting your own topic and/or submitting a Bug Report with your site specifics as there will still be some differences between what you are seeing and what @pudesign sees.

    Thanks!

    – Cais.

Viewing 11 replies - 1 through 11 (of 11 total)
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