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ITRO Popup Plugin
[resolved] "Next visualization" not working.... (13 posts)

  1. nickaster
    Member
    Posted 1 year ago #

    Great plugin so far but it seems to be appearing over and over despite setting "Next visualization" to 24 hours. Obviously something is wrong. I suspect it might be w3 cache... are they are known conflicts there?

    http://wordpress.org/extend/plugins/itro-popup/

  2. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    Thank you! No, there are no known conflicts. It seems very strange, we have made some tests whit w3 cache and we have not ran into problems. Please can you post or send via email: popup settings screenshot, wp version and a list of active theme and plugins?
    Thank you for your cooperation.

    ITRO Suppot: support.itro@live.com

  3. nickaster
    Member
    Posted 1 year ago #

    Okay ... here's what I've got:

    See screenshots here:
    http://i.imgur.com/iIfdzd5.png
    http://i.imgur.com/WtBklRk.png

    So, I've tested this now with W3 Cache enabled and disabled, so it might not be part of the problem. The popup just keeps on coming for logged-out visitors. Logged in visitors it only happens once, as expected.

    However, on my own computer, it eventually went away in FF and Safari. But I got the popup at least 5 or 6 times before it stopped popping up.

    My colleagues on two different computer are having it come up over and over every time. All of us are on macs if it makes a difference.

    It's a bummer because this is exactly the simple plugin I need!

  4. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    Do you use any plugin for logging system or do you use the wp users system? Can you give us your site link?

    We have a beta version which can resolve your problem: download beta

    Please report us if problem is solved. Thank you

  5. nickaster
    Member
    Posted 1 year ago #

    Hi, I don't think so. Should be standard wp users.

    Site link - http://www.triplepundit.com

    Right now I have WP Super Popup on there, which works okay but screws up mobile users.

    I will try your beta in a few days!

  6. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    Please try new official release and report us if problem is solved. Have you tried on a windows/linux OS?

  7. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    Problem resolved in new version.

  8. nickaster
    Member
    Posted 1 year ago #

    Hi guys... well, it's still not working. I have the latest version of ITRO.

    I have the popup running on this test page:
    http://www.triplepundit.com/conference-coverage-guidelines/

    I am testing on FF, Chrome & Safari on a Mac. As you can see, it comes up over and over again. It never stops coming.

    Also, it still happens on mobile devices as well if I load that page.

    You should probably allow clicking on the background to close the popup too.

  9. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    What theme are you using?

  10. thoughtbludgeon
    Member
    Posted 1 year ago #

    This is happening to us as well.

  11. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    Are you using WP Super Cache or similar?

  12. yourkiller
    Member
    Posted 7 months ago #

    I guess this plug-in doesn't work with caching...

  13. ITRO Team
    Member
    Plugin Author

    Posted 7 months ago #

    Please try last version and give us a feedback. Maybe we have fixed the problem with caching.

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