Newsletter Campaign Generates and Issue with Form Displaying

Resolved stoi2m1
(@stoi2m1)

10 years, 1 month ago

I am managing a site and my client has put together a newsletter which has a campaign URL. When I visit the site via this URL I get the following error.
Unexpected content encountered, unable to retrieve Google Form.

The form displays fine when no variables are in the URL, but once I add any variable to the URL then I no longer see a form.

How can I fix this?

Thanks,
Jesse

https://wordpress.org/plugins/wpgform/

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Mike Walsh
(@mpwalsh8)

10 years, 1 month ago

What sort of variables are you putting in the URL?

Thread Starter stoi2m1
(@stoi2m1)

10 years, 1 month ago

I believe all of the variables are generated by mail chimp.

Here is a sample URL:
http://thedeveloperlab.com/device/become-a-member/?utm_source=Website+Sign+Up&utm_campaign=b1e1bfcbbd-Newsletter_1_v12_19_2014&utm_medium=email&utm_term=0_824b56ac61-b1e1bfcbbd-68730033

If you visit this URL all is fine:
http://thedeveloperlab.com/device/become-a-member/

Thanks for the help,
Jesse

Plugin Author Mike Walsh
(@mpwalsh8)

10 years, 1 month ago

I’ll have to take a look at this and get back to you. I am not surprised it doesn’t work but at the same time, can’t really tell you why it doesn’t work either.

Plugin Author Mike Walsh
(@mpwalsh8)

10 years, 1 month ago

I looked into this and as I suspected, the extra URL parameters were causing the problem but the root cause what not what I expected. Google Forms can deal with extra URL parameters because you can use them to preset fields in your form. However, I was not properly handling the case when the URL parameters had spaces in them.

I have posted a beta release which addresses this problem, you are welcome to try it out and report back if you are still having problems.

Thread Starter stoi2m1
(@stoi2m1)

10 years, 1 month ago

Thank You, I have validated the form now displays when using the URL from the newsletter with all of those parameters in the URL.

Thanks Again,
Jesse

Viewing 5 replies - 1 through 5 (of 5 total)

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