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Newly installed themes not showing up (56 posts)

  1. PatriciaMcKenna
    Member
    Posted 9 years ago #

    I’ve installed two new themes per published instructions. However, when I go to the "Presentation" section, only the two originally installed themes show. Any ideas? I saw one other post similar to this, but she fixed it on her own and I’m not exactly sure how it was done.

    Thank you,
    Patricia

  2. oriecat
    Member
    Posted 9 years ago #

    Did you try a hard refresh to make sure you're not viewing an old page?

    Did you upload the full folders? If you ftp into your site, you can see the 4 folders in the themes directory?

  3. vkaryl
    Member
    Posted 9 years ago #

    Make sure the themes are in a top-level folder inside wp-content/themes. Each theme is made up of various files and an image folder inside a theme folder. Some themes unzip themselves into a second folder which causes problems.

    Your themes path should look like:

    wp-content/themes/ - then:

    default/images (folder) + files
    classic/images (folder) + files

    So any other theme you download, for instance Connections, should also look like that:

    Connections/images (folder) + files

  4. PatriciaMcKenna
    Member
    Posted 9 years ago #

    Yup. my directory looks like this:
    http://www.chaoticgestalt.net/wordpress /wp-admin /wp-content/themes /jakarta/images(folder) + files outside of the images folder.

  5. vkaryl
    Member
    Posted 9 years ago #

    What permissions are set on your themes folders? The jakarta folder should have the same permissions as the default and classic ones.

  6. PatriciaMcKenna
    Member
    Posted 9 years ago #

    You may be on to something. Please explain. How do I set permissions?

  7. vkaryl
    Member
    Posted 9 years ago #

    Are you using an ftp client to access your site's folders, or a server-side host solution such as Cpanel?

  8. PatriciaMcKenna
    Member
    Posted 9 years ago #

    smart ftp to upload, but I can access the files through vDeck.

  9. vkaryl
    Member
    Posted 9 years ago #

    In smart ftp, try right clicking on the jakarta folder and see if there's a "properties" selection. If so, click on it, and see what it shows - there should be an area which shows columns labeled "owner", "group", "world" or similar; each column should have 3 lines listing "read", "write", "execute" with check boxes. There may be a "numeric value" listed. Your theme folders should be "numeric value" 755, or check boxes as follows: Owner: read, write, execute all checked; Group: read, execute checked; World: read, execute checked.

  10. PatriciaMcKenna
    Member
    Posted 9 years ago #

    Unfortunately, I'm going to have to call it a night. If y'all have any further ideas, please post them and I will come back to this sometime tomorrow night.

    Thanking you in advance
    Patricia.

  11. PatriciaMcKenna
    Member
    Posted 9 years ago #

    Oops! Disregard last post Vkaryl, let me try out what you suggested.

  12. vkaryl
    Member
    Posted 9 years ago #

    Okay. I'll be here a little while yet, otherwise someone else will pick this up tomorrow - I've got a long day in town (80 mile round trip to start out with, so we hit every store in town while we're there!) so won't be back until later in the day....

  13. PatriciaMcKenna
    Member
    Posted 9 years ago #

    Yup, it all checks out.

  14. PatriciaMcKenna
    Member
    Posted 9 years ago #

    80 miles.... Yikes. I commute to Seattle from Everett (64 miles rt).
    I'll give it 5 more minutes and then I must sleep. 4:00 a.m. comes very early. Great job, by the way.

  15. vkaryl
    Member
    Posted 9 years ago #

    Hmm. That's good that permissions are okay, but phooey that the theme is still not showing! In the Presentations tab in Admin, there's not a notation about a "broken theme", is there?

  16. PatriciaMcKenna
    Member
    Posted 9 years ago #

    wish there were. Should we sleep on it?

  17. vkaryl
    Member
    Posted 9 years ago #

    Prob'ly. Especially if you have to get up at 4am! I just retired in October from a job like that.... I know how it feels.

    I will be here later tomorrow if you've not had anyone come up with a definitive fix by then. I'll think back while I'm driving, maybe come up with something!

  18. PatriciaMcKenna
    Member
    Posted 9 years ago #

    Thank you! Ciao. If anyone else has ideas, please let me know. I won't be able to work on this much tomorrow since I have meetings after work and I won't be home until late. We have time.
    Thank again,
    Patricia

  19. PatriciaMcKenna
    Member
    Posted 9 years ago #

    I wont be able to work on this site today, but I was wondering if this could be a server side issue? My hosting company just installed WP on their servers yesterday. Is there a setting that they could have incorrect?

  20. blogudio
    Member
    Posted 9 years ago #

    Wondering if you've checked the css for your new themes. If they have the same them name in the css (the first lines in between /*...*/) you will have to do this in a plain text editor. If the names are the same as current themes, they wont show up. Just change the name and all will be good. Hope that helps.

  21. PatriciaMcKenna
    Member
    Posted 9 years ago #

    Thank you. I'll check that out.

  22. vkaryl
    Member
    Posted 9 years ago #

    You might check the docs in the Codex for the specs on server-side versions of php, apache, etc. and then check with your host.... I tend to think that's a bit far-fetched though since you can see the default theme....

  23. PatriciaMcKenna
    Member
    Posted 9 years ago #

    Checked the css, different names.

    I found a post the other day that may relate. Unfortunately, I didn't understand 1/2 of it. Can someone check this out and see if it makes sense to them?

    http://wordpress.org/support/topic/27392.

    First off, what's a Ls - l ?

  24. vkaryl
    Member
    Posted 9 years ago #

    That's a linux list command to show the contents of a particular folder - it's run from command line in a shell like SSH. I don't think that thread pertains unless your host has the SEL daemon active - and you could ask them about it though they may think it's a fairly odd question. The poster in that thread was doing a local install on his own machine though, so it's probably not germane to your problem.

    Did you check with your host about the versions of programs?

    (If you want me to look at things with FF's developer toolbar to see if anything jumps out at me, you could post a link to the problem blog....)

  25. PatriciaMcKenna
    Member
    Posted 9 years ago #

    Haven't checked with them yet, but go ahead and see what you can find out.

    http://www.chaoticgestalt.net/WordPress/index.php

    While you are doing that, I will email my tech support.

    Thank you!

  26. vkaryl
    Member
    Posted 9 years ago #

    When you have a chance, could you activate one of the themes that doesn't show, and let me look with it active (even though it doesn't look like it activated, it might show something in the nuts n bolts....)

  27. PatriciaMcKenna
    Member
    Posted 9 years ago #

    I'll do that now.

  28. PatriciaMcKenna
    Member
    Posted 9 years ago #

    Also, I got word back from my host. this is the response.

    I have checked your issue. The software versions are as follows,
    PHP Version : 4.3.10
    Mysql Version : 12.22 Distrib : 4.0.18
    Apache WebServer : 1.3.31

  29. PatriciaMcKenna
    Member
    Posted 9 years ago #

    I think I may have misunderstood you. How do I activate a theme that doesn't show? What I just did is switch to another theme. But I'm pretty sure that's not what you wanted.

  30. vkaryl
    Member
    Posted 9 years ago #

    Ah bah! Sorry - I was space-cadeting.... nev'mind, it's obvious you can't! I was regressing to a problem a friend of mine had, where she could select one in Presentation, but not see it when she went back to her site. She's still working on that one - I couldn't figure hers out either!

    It almost has to be a problem with folder permissions, themes in sub-level instead of top-level folders or something screwy on the server....

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