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Newest Jetpack Update crashed my Dashboard (2 posts)

  1. bgbaron89
    Member
    Posted 1 year ago #

    Dear Jetpack team,

    I just installed the latest update for Jetpack to my WordPress site. However, doing so has caused my Dashboard and any other admin editing pages to not function. This has happened before in the past (both with Jetpack and another plugin). By "crash" I mean none of the admin pages can be viewed. Instead, all that can be seen is a blank white window.

    Any help would be appreciated. I was hoping to edit my site today and add a blog post, but I guess not...

    My site is http://www.brad-baron.com

    If you would like to go into the admin functions, feel free to securely contact me with whatever information you need.

    Sincerely,

    Brad Baron
    http://www.brad-baron.com

    http://wordpress.org/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to log in to your site via FTP, delete the existing Jepack folder, and reinstall the plugin manually, as explained here:
    http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    Let me know if it helps.

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