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Newbie unable to access admin login (6 posts)

  1. msdukat
    Member
    Posted 1 year ago #

    Desperately looking for guidance! I am unable to access my dashboard by logging into my admin login page. When I enter my login and password I get a 'page not found' message. So far I have:
    - read through dozens of other posts and suggestions and I have tried:
    --reseting my password
    --renaming my plugins folder through my host FTP
    --renaming plugins individually
    --moving my plugins folder out of the wp-content folder altogether
    --accessing my dashboard by logging in with the extension /wp-login.php
    --update my version of WP to 3.4.2
    --clear cache and cookies
    --using different browsers

    I assumed it was a plugin issue because yesterday I updated a batch of plugins and an hour later was unable to login to the back end of my website. Since the plugin update some formatting changes have taken place on my website which I did not perform. Otherwise from the outside, the website looks normal to visitors.

    I would sincerely appreciate any help one could offer. I am inexperiences and I feel I've tried everything I can feasibly tackle. I have contacted my hosting company and they say this is outside their purview.
    my website is http://www.dukatphotos.com

    Thank you,
    Angela

  2. birgire
    Member
    Posted 1 year ago #

  3. msdukat
    Member
    Posted 1 year ago #

    Hi Birgire! Thanks so much for attempting to help me. I'd like to try your idea: can you tell me please where I can download this wordpress installation zip file?
    Thanks again!

  4. birgire
    Member
    Posted 1 year ago #

    you can download it from here:

    http://wordpress.org/download/

    ps: always good rule to take backup (files+database) before ;-)

  5. msdukat
    Member
    Posted 1 year ago #

    Dear birgire,
    you are a GENIUS! It worked and now I can get back to work. I am SO grateful to you. Sincerely. I followed your suggestion exactly and I am able to log back in. Thanks a million!

  6. birgire
    Member
    Posted 1 year ago #

    ok great ;-)

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