Newbie trying to Update from WordPress 3.6.1. to 3.8

  • jperson19468

    (@jperson19468)


    10 years, 3 months ago

    On a Windows vista machine
    From the wordpress updates page I click the “update now button”
    I get the following messages
    Downloading update from http://wordpress.org/wordpress-3.8-newbundled.zip…
    Unpacking the update…
    Then I get a new page that says:
    Internet Explorer cannot display the webpage …ect

    When I go back to the wordpress updates page I have the following
    message at the top of the page
    “An automated WordPress update has failed to complete – please attempt the update again now”

    Thank You

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    10 years, 3 months ago

    If auto update did not work, try manual update:

    – Try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!
    – Always backup everything (including your database) before doing any actions, just in case.

    shadez

    (@shadez)

    10 years, 3 months ago

    better use a different browser or upgrade IE and try auto-upgrade first.

    Wayne-Hatter

    (@wayne-hatter-1)

    10 years, 3 months ago

    I’m not certain as to why you can’t update your WordPress. But I would suggest instead of wasting time trying to figure out why it’s not doing so…I’d take @tara’s advice and re-upload your files. With one exception.

    I wouldn’t re-upload the wp-contents directory as it does not hold any of the core files that were updated or the wp-config file. So just upload everything else and you should be fine.

    @shadez had a good point as well of trying it in a different browser.

Viewing 3 replies - 1 through 3 (of 3 total)
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