Newbie

  • Pat Nicholson

    (@pat-nicholson)


    11 years, 3 months ago

    Hi all,

    I’m very new to this and would appreciate any help. I have a web site that was hosted by somebody but I have had to move to new hosting at Bluehost. I have pointed the domain to Bluehost and installed wordpress. I was told to simply install a zip version of the htdocs folder containing all my web site, settings and content etc. However when I do this I keep getting one of the error messages below.

    Are you sure you want to do this?
    “Please try again.”

    or this one has been displayed once

    “Unpacking the package…
    Installing the theme…
    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme install failed”

Viewing 14 replies - 1 through 14 (of 14 total)
  • esmi

    (@esmi)

    11 years, 3 months ago

    If the old site was a WordPress one, then you need to review Moving_WordPress.

    Thread Starter Pat Nicholson

    (@pat-nicholson)

    11 years, 3 months ago

    Thanks, have had a quick read and it seems a little complicated for me

    esmi

    (@esmi)

    11 years, 3 months ago

    Then I’m afraid you may need to consider paying someone to carry out the site move for you. Either Bluehost(if they offer that service) or via http://jobs.wordpress.net/ It’s a lot more complex than simply installing a zip version of the htdocs folder on your new hosts. You also have to move your database.

    bsorv

    (@bsorv)

    11 years, 3 months ago

    I need help getting the home page from theme options to appear as my home page. right now my blog page is showing as my home page. i deactivated this them (responsive) and activated it again hoping that would work, but it doesn’t. help please

    esmi

    (@esmi)

    11 years, 3 months ago

    @bsorv: It is impolite to interrupt another poster’s ongoing thread with a completely unrelated question of your own. It causes significant problems for the forum’s volunteers and prevents us from being able to track issues by topic. Please post your own topic.

    Thread Starter Pat Nicholson

    (@pat-nicholson)

    11 years, 3 months ago

    Hi, just realized this may not be the correct thing to do. I’m not moving wordpress. The wordpress account that was associated with my web page has been closed and the hosting terminated. The guy who created my site has now sent me the files to upload and get it all running again. So I chose hosting with bluehost, pointed domain, installed wordpress to bluehost. I then logged into my new account with wordpress to upload the file and this is where I am having problems. I have been successful to install the original web site theme, (without any content etc) just to see if it is working and yes this works. When I try to upload the htdocs with my theme, content and settings (my site as I knew it) it does not work. Any ideas?

    esmi

    (@esmi)

    11 years, 3 months ago

    Did your old hosts send you a database backup file?

    Thread Starter Pat Nicholson

    (@pat-nicholson)

    11 years, 3 months ago

    Hi, thanks for your help. I just looked in the files I received and there is nothing with that name in it. I’ve got two main folders config and public, both have numerous other folders.

    esmi

    (@esmi)

    11 years, 3 months ago

    Are there any .sql or .gz files?

    Thread Starter Pat Nicholson

    (@pat-nicholson)

    11 years, 3 months ago

    Hi
    I done a search of the complete folder and all that came up was
    tiny_mce

    esmi

    (@esmi)

    11 years, 3 months ago

    I’m sorry but it looks like all of the content from your old site has been lost. 🙁

    Thread Starter Pat Nicholson

    (@pat-nicholson)

    11 years, 3 months ago

    oh ok, will chase this up. Thanks again

    Thread Starter Pat Nicholson

    (@pat-nicholson)

    11 years, 2 months ago

    Hi Esmi

    Can you please delete this complete post for me.

    esmi

    (@esmi)

    11 years, 2 months ago

    I’m sorry but, as a general policy, we do not delete or edit topics.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Newbie’ is closed to new replies.